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Customer Service Representative

Broda Inc. Chesterfield ,MO
  • Posted: over a month ago
  • Full-Time
  • Benefits: life_insurance, medical, vision, 401k, dental
Job Description

                                Are you a professional with customer service experience looking for a new challenge                                              

                                                                   working with an industry leading company?

Broda is a progressive, established manufacturer of medical devices, specializing in wheelchair products. We are searching for the ‘right’ candidate to join our team as a full time Customer Service Representative immediately.  Are you the ‘right’ one?

A typical day in this role includes interaction with our dealers and customers via inbound and outbound phone calls, emails, faxes and web inquiries, plus keying orders, quotes and invoicing in our ERP system.

The duties of our Customer Service Representatives include consultative interaction with customers to match their needs to our product offerings, respond to technical product questions, maintain database integrity & efficiently and accurately enter orders, quotes and process invoicing.   

Our ‘right’ candidate is an individual with:

  • Minimum of 3 years of customer service experience, ideally experience interacting with customers via phone and email in an office environment.
  • Excellent communication skills – verbal, listening and written.
  • Proven skills to include Relationship Building, Diplomacy, Multi-tasking, Attention to Detail, Customer Oriented, Initiative, Problem-Solving and basic Math skills.
  • Sales oriented.
  • Self-directed and proactive time management abilities to most effectively be successful.
  • Independent and creative thinking, who works well both autonomously & on a team.
  • Computer, CRM software and Outlook proficiency. Microsoft Dynamics 365 Business Central/Customer Engagement platform experience is ideal, though not required.

Benefits include:

  • Medical, Dental, Vision, Life Insurance, Flexible Spending Account (FSA), Health Savings Account (HSA), PTO and Holiday paid leave, 401K Plan

If you have interest in this immediate opportunity, please respond with a cover letter & resume. 

If your qualifications are a match, we will contact you for a phone interview and potentially personal interview.  Thank you for your interest & we look forward to reviewing your cover letter & resume.

Company Description
Broda Inc. is durable medical equipment by MITY Inc. We proudly manufacture chairs in North America operating globally and under Broda Enterprises USA Inc. in the USA and Broda LP in Canada.

Broda’s chairs and wheelchairs provide comfort in long-term care covering tilt-in-space positioning, mobility, rehab, shower, commode, rocker, and glider seating. Our mission is to provide exceptional comfort for geriatrics and seniors who need clinically proven support in assisted living, skilled nursing, hospice, and palliative care, home health, and independent living, as well as other environments.

Comfort is Essential,
and when it comes to providing comfort,
Make Sure. It’s a Broda.

Broda’s full line of tilt-in-space positioning chairs has been improving people’s lives for more than 35 years. For some, having the appropriate chair or wheelchair from Broda means relief from chronic pain, for others, it’s maintaining independence, and in many cases, it means getting out of bed for the first time in months to engage in their surroundings.

Broda Inc.

Why Work Here?

Team Environment, Flexibility, Open Culture, Small Office

Broda Inc. is durable medical equipment by MITY Inc. We proudly manufacture chairs in North America operating globally and under Broda Enterprises USA Inc. in the USA and Broda LP in Canada. Broda’s chairs and wheelchairs provide comfort in long-term care covering tilt-in-space positioning, mobility, rehab, shower, commode, rocker, and glider seating. Our mission is to provide exceptional comfort for geriatrics and seniors who need clinically proven support in assisted living, skilled nursing, hospice, and palliative care, home health, and independent living, as well as other environments. Comfort is Essential, and when it comes to providing comfort, Make Sure. It’s a Broda. Broda’s full line of tilt-in-space positioning chairs has been improving people’s lives for more than 35 years. For some, having the appropriate chair or wheelchair from Broda means relief from chronic pain, for others, it’s maintaining independence, and in many cases, it means getting out of bed for the first time in months to engage in their surroundings.

Address

15455 Conway Road
Chesterfield, MO
USA

Website

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