Skip to Main Content
← Back to Jobs

Field Service Technician

Broadband Telecom Power, Inc Santa Ana, CA
  • Posted: over a month ago
  • $45,000 to $70,000 Annually
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

Electronic Field Service Technician

Company/Job Details:

  • Company vehicle provided (all expenses paid)
  • Company Tools provided
  • Training provided
  • Company phone /laptop provided
  • Remote position (Headquarters located in Santa Ana, Ca)
  • Expect to work at least 40 hours a week/On call schedule for off hours
  • Benefits offered after 60 days- Medical, Vision, Dental, Life Insurance
  • Holiday Pay / Paid Time Off
  • 401 (k), 100% employer match up to 4%

Required Skills, Experience and Education

  • 2-5 years’ experience in a Field Service Technician role
  • High Voltage experience
  • Experience traveling for work is a MUST
  • Experience managing, supporting and deploying network infrastructures
  • Experience assembling, installing and repairing electrical components, wiring and equipment
  • Great communication / customer service skills
  • Strong understanding of databases and develop schedule reporting for weekly metrics.
  • Hands on systems development & equipment maintenance
  • Hands on in using following tools and building electrical powernet systems: - Poweranalyzer, Multimeter, Cable crimpers, Cable cutters, Plyers, Cutters etc. - Soldering iron, E3 wireworks and Visio for schematic development - Computer Skills

Responsibilities

  • Handle inbound telephone calls from Dispatch and related field technicians to activate new site equipment as well as provide remote support to troubleshoot problems in the field
  • Expected to take the lead role for installation and repair of EV charging station equipment in the field.
  • Test electrical systems and continuity of circuits in electrical wiring, equipment, and fixtures, using testing devices such as ohmmeters, voltmeters, and oscilloscopes, to ensure compatibility and safety of system.
  • Remove and replace defective components
  • Responsible for the performance of duties as a fully qualified electrician including installation, inspection and repair of all electrical/electronic equipment in the in the field.
  • Configure and support electronic and digital devices used to monitor and control charging equipment (e.g. network router and modems and credit card equipment configurations)
  • Diagnose malfunctioning systems, apparatus, and components, using test equipment and hand tools, to locate the cause of a breakdown and correct the problem
  • On occasion, interface with customers and EV drivers to understand details of reported problems
  • Ensure corrective maintenance is identified from reports and input from field, authorizes work, work order created and scheduled, and quality report is submitted to clients when work has been completed
  • Expected travel about 25%-75% outside of geofence.

Benefits

  • Excellent compensation
  • Full training program
  • Expense reimbursement
  • A long history of stability and growth
  • Medical, Dental, Vision, Life Insurance, Short / Long term Disability
  • 401K Retirement Plan
  • Vacation / Sick / Holiday Pay


This job is not for everyone, we are looking for the "RIGHT" person. As stated above, you will work at least 40 hours a week and be on call occasionally. You are required to work on a wide variety of systems and the ability to learn and retain information is essential.

Broadband Telecom Power, Inc

Why Work Here?

If you are up for a challenging and rewarding experience that employs all aspects of technology, then this is the right job for you

BTCPower (Broadband TelCom Power, Inc.) is a US Company based in Santa Ana CA. and is a leader in the North American electric vehicle charging market. BTCPower has a large array of "Level 2" AC charging station products that range from home chargers, workplace, multi-dwelling and commercial Level 2 charging stations. In addition, BTCPower has an extensive line of DC Fast Chargers to service metro, commercial, workplace and highway location to re-charge both electric passenger vehicles and heavy duty electric vehicles such as electric school buses, shuttle buses and transit buses. We are looking to grow our teams with talented individuals who share our energy and enthusiasm for creating the best experience for our clients.

Address

1719 South Grand Avenue, Santa Ana, CA 92705
Santa Ana, CA
USA

Website

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

What email should we contact you at once we get salary info from the hiring manager?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

Our qualification feature is only available to registered members - what email address would you like for us to keep on file?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.