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Customer Service Representative

Bristol Group New York ,NY
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Bristol Group is seeking a customer service representative ASAP . This position entails heavy phone use.
* Make calls to customers prior to their move date to confirm everything.
* Record all details from conversation in the moving software.
* Handle all incoming calls, asking for ETA, review moving charges, special instructions, etc.
* Handle claims regarding missing or damaged items.
* Call drivers to get all the paper work in order to update BOL and payment in moving software.

Requirements:

* Strong verbal skills and confidence on the phone.
* Strong organizational and problem-solving skills.
* Patience with customer service and upset customers.
* Work as a team player and communicate with other coworkers, Drivers,dispatcher.
* Strong computer skills with ability to learn programs quickly.
* Experience with moving preferred ( if not we will teach everything , must be quick learner)

Bristol Group

Why Work Here?

Awesome

Address

New York, NY
10001 USA