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Collections and Customer Service Specialist

Brilliant Financial Staffing- Downers Grove North Aurora ,IL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Brilliant Financial Staffing is currently engaged in a search to hire a Collections and Customer Service Specialist. This position will be permanent for the ideal candidate but will start on a temporary basis for 4-6 months. The hiring company is mid-sized, successful professional services company located in North Aurora, IL. The ideal Collections and Customer Service Specialist will possess collections experience and high call volume experience. Experience outside of healthcare is strongly preferred and comfortable picking up the phone to collect on past due accounts. Interviews will be conducted immediately and the ideal Commercial Collections Specialist would be able to start immediately.

Collections and Customer Service Specialist Responsibilities:

  • Manage all accounts over 30 days past due
  • Navigate through D&B reports
  • Maintain all accounts that are marked "Collections Exempt"
  • Make collection calls and send letters when needed
  • Update in house system on accounts monthly with any new additions and subtractions for online invoicing
  • Research and return updated spreadsheets for shut-offs and write-offs and meet deadlines
  • Conduct 100+ inbound and outbound calls from customers
  • Process payments for customers and post in in house system
  • Notify A/R of any debits or credits to apply to customer accounts, and verify these changes
  • Process customer refunds

Collections and Customer Service Specialist Qualifications:

  • Strong written and verbal communication skills, comfortable talking on the phone
  • Computer skills required for inputting and retrieving data reports, basic to intermediate skills of Excel
  • Strong organizational skills
  • Must have high call volume experience and 2+ years of collections experience

 

Company Description
About BrilliantTM
Brilliant is an award-winning direct-hire, contract and consulting practice specializing in accounting, finance and information technology for the Greater Chicago, South Florida and Dallas-Fort Worth labor markets. The firm represents high-quality accounting, finance and information technology professionals and matches them with hiring companies throughout all industries looking to hire talent for their teams or projects. Many of Brilliant’s team members include former hiring managers, and accounting and finance professionals from the Big 4 accounting firms, as well as other leading professionals in the industry. Since its inception in 2009, Brilliant has ranked on various lists including Forbes America’s Best Professional Recruiting Firms three years in a row including No. 2 in 2018, Forbes America’s Best Executive Recruiting Firms in 2017, Crain’s Chicago Business Fast 50 for five straight years including No. 1 in 2015, Staffing Industry Analysts Fastest-Growing U.S. Staffing Firms for four straight years including No. 2 in 2015, ClearlyRated’s Best of Staffing Talent for North America four years in a row, Inc. 5000, Best Places to Work South Florida in 2017 and 2019, 101 Best and Brightest Companies to Work For® six consecutive years, and others. To learn more about Brilliant, visit www.brilliantfs.com, call 312.582.1800 or follow @BrilliantFS on social media.

Brilliant Financial Staffing- Downers Grove

Why Work Here?

High energy office, challenging responsibilities, and growth opportunities!

About BrilliantTM Brilliant is an award-winning direct-hire, contract and consulting practice specializing in accounting, finance and information technology for the Greater Chicago, South Florida and Dallas-Fort Worth labor markets. The firm represents high-quality accounting, finance and information technology professionals and matches them with hiring companies throughout all industries looking to hire talent for their teams or projects. Many of Brilliant’s team members include former hiring managers, and accounting and finance professionals from the Big 4 accounting firms, as well as other leading professionals in the industry. Since its inception in 2009, Brilliant has ranked on various lists including Forbes America’s Best Professional Recruiting Firms three years in a row including No. 2 in 2018, Forbes America’s Best Executive Recruiting Firms in 2017, Crain’s Chicago Business Fast 50 for five straight years including No. 1 in 2015, Staffing Industry Analysts Fastest-Growing U.S. Staffing Firms for four straight years including No. 2 in 2015, ClearlyRated’s Best of Staffing Talent for North America four years in a row, Inc. 5000, Best Places to Work South Florida in 2017 and 2019, 101 Best and Brightest Companies to Work For® six consecutive years, and others. To learn more about Brilliant, visit www.brilliantfs.com, call 312.582.1800 or follow @BrilliantFS on social media.

Address

North Aurora, IL
USA

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