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Systems Engineer II

Brightline Technologies
Brighton, MI
  • Posted: over a month ago
  • Full-Time
Job Description
Salary:

The Systems Engineer II works to design and implement technical solutions to meet the growing demands for information technology from Brightline customers. Responsibilities include gathering requirements from the customers or internal teams, configuring hardware, software, and managed services to meet those requirements, and implementing solutions. This position will collaborate with account managers, product engineers, and help desk to ensure a smooth customer experience from initial onboarding to on-going management.

Position Objectives:

  • Maintain Brightline’s product portfolio to stay ahead of technology trends and meet the demands of our customers
  • Implement solutions to meet technical challenges across many different industries
  • Mature Brightline’s managed services, cloud offerings, and partnerships
  • Build and maintain repeatable technical processes to ensure a consistent customer experience
  • Work to ensure expectations are met throughout the customer experience and that all implementations meet design requirements

Duties:

  • Configure, test, and install hardware, software, cloud services, and managed services to meet customer specifications
  • Create detailed design and implementation specifications for product, network, and application deployments
  • Develop and maintain Brightline’s best practices for managed products and services
  • Provide consultative support to key internal and external stakeholders
  • Possess career competitive knowledge in industry standards
  • Stay current on new technology to assist in the development and maintenance of managed services and cloud offerings
  • Travel to customer sites for system implementations throughout the Metro Detroit area

 Qualifications:

  • 4-Year degree BA or above, or equivalent related technical experience
  • Extensive knowledge of Windows server environments, networking, disaster recovery platforms, cybersecurity, virtualization, and modern workplace
  • Experience administrating Microsoft 365 cloud services including hardening, licensing, policy and device management, and implementation
  • Team player with excellent consultative and communication skills and the proven ability to work effectively with internal and external clients, vendors and consultants

Brightline Technologies

Address

Brighton, MI
48116 USA

Industry

Technology

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