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Scheduling/Intake I

BrightStar Healthcare Mesa Mesa, AZ
  • Posted: 25 days ago
  • Full-Time
  • Benefits: Medical, 401k

Come be a part of BrightStar Care, a leading name in home care that values serving with passion and being positive.The Scheduling/Intake I is responsible for scheduling of field staff, managing all touch-points (field staff, care recipient and family caregiver), client care standards, and ensuring the branch meets or exceeds inquiry conversion goals. BrightStar Care is looking for a self-driven individual who has a passion for caring for the community and delivering premier home care service. This full time position allows individuals to be part of a company that serves others and improves the lives of others.

Requirements

  • Customer/client care – effectively manages the customer care procedures and serves as point of contact for client/customer relations.
  • Scheduling and care coverage – supports and uses all technology tools and resources to ensure proper business processes; schedules staff to meet client care needs and minimize non-billed overtime.
  • Billing and coding management
  • Assists with the intake of new clients and informs potential clients of our services and reasons to utilize BrightStar over other agencies
  • Assists in the development of organization goals and agency performance improvement activities
  • Administers agency policies and procedures
  • Assists the Customer Care Manager with assessing the competency of staff to promote quality, continuity and safety of a client’s care
  • Educates and coaches other field personnel, as directed by the Customer Care Manager
  • Provide information to be used for statistics, reports and records for purposes of evaluation and reporting of organization activities
  • Assures proper maintenance of clinical records in compliance with local, state and federal laws
  • Assures compliance with all local, state and federal laws
  • Participate in the On Call rotation
  • Educated experience
  • High School Diploma required
  • Flexibility and good time management skills A MUST
  • Minimum of 1 year experience as scheduling, intake and/or managing customer service within a healthcare office setting; knowledge of HIPAA and healthcare office regulations.
  • Excellent organization, planning, and project management skills.
  • Valid driver’s license; valid state required proof of auto insurance.

BrightStar Healthcare Mesa

Why Work Here?

Friendly management, room for growth, employee recognition, Cellular Discount,Joint Commision Accredited

Join a leader in the home health care industry. Each independently owned BrightStar location makes more possible for the community and clients it serves. If providing compassionate, high quality care is your passion, BrightStar has an opportunity for you in. Mesa, Chandler, Gilbert, Apache Junction, Queen Creek, Gold Canyon, Sun Lakes, and SanTan Valley BrightStar is dedicated to fulfilling your requirements and scheduling goals. Join the BrightStar Healthcare team and be appreciated again. You will have the opportunity to change someones life by providing them with quality care. Come join a company that cares about both their patients and Healthcare Professionals. Come join the BrightStar team and make a difference!

Address

1223 South Clearview Ave Mesa AZ 85210
Mesa, AZ
USA

Website

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