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Are you a helpdesk rockstar? IT Support Specialist wanted

BridgeNet Technology Consultants, LLC Covington, LA
  • Posted: over a month ago
  • $32,000 Annually
  • Full-Time
  • Benefits: Vision, Dental

Note: Please read through this ad for special instructions. We will not look at unsolicited resumes.

Excellent opportunity for goal-oriented, independent, high-energy, knowledgeable IT Specialist with outstanding customer service skills.

We are looking for a top-notch help desk consultant to join an established, nimble, fast moving team. Renowned for its superior technical skill and unrelenting dedication to its customers, this stable and long-standing company offers a secure position. A comprehensive compensation plan includes financial support for professional certifications, medical insurance, mobile devices, and mileage reimbursement/fuel allowance.

This position offers the chance to be an integral part of the strategic growth of the company and is ideal for candidates seeking to be part of a small and responsive team in a work-hard, play-hard atmosphere.

Daily activities require an individual to be capable of handling both routine and complex troubleshooting activities: working in office, utilizing remote diagnostics, or jumping in the car to head to a client's site (for local individuals in our service area). This is a critical, front-line position that requires interaction with customers, and rotational on-call hours.

Key Responsibilities include:

• Upgrading, migrating, and installing Windows operating systems
• Desktop support - Microsoft Windows
• Malware/Virus troubleshooting and resolution
• Running routine back-ups for network servers and desktops
• Installing and administering IPSEC and SSL based VPN networks combined with thorough knowledge of TCP/IP, DHCP, DNS, LANS, WANS and Routers
• Configuring, deploying, migrating and troubleshooting Windows Server, client PC, networking, printing, and related hardware and/or software issues

Desired Skills and Experience

Candidate Requirements:

• Two- or four-year degree in Information Systems, Computer Science, or related field
• CompTIA A+ Certification or a Microsoft certificate plus experience in lieu of degree
• Minimum of two years' hands-on experience in a business environment
• Prior experience directly supporting customers on-site or remotely
• Must be in good standing with DMV and have valid driver's license
• Ability to commute to customers in own vehicle (mileage reimbursement/fuel allowance)
• Pass a 7-year felony/misdemeanor background check and drug test
• Good communication skills - with people and with writing service notes

Technology certifications are a PLUS, Microsoft or other.

Physical Demands
• Must be able to stand or sit for extended periods of time
• Must have the ability to stand, sit, squat, bend, kneel, twist, crawl, reach, lift, balance, push and pull as required for an IT position.
• Must be able to lift 50 lbs/ frequent lifting and/or carrying objects weighing up to 100 lbs with assistance.
• Must be able to drive to client locations (local candidates only).

For the right candidate, there is tremendous opportunity to grow in this company. We are in a growth mode. That means it's a fast-paced environment and opportunities will grow as the company does.

Special Notes:
We place a strong emphasis on Top Quality, Experience, and Customer Service.

- Please email jobs@bridgenetllc.com before completing the zip recruiter process. Please give us a quick introduction and let us know to expect your submission through the zip recruiter platform.

We are looking for a long-term employee who will grow with the company as we evolve into offering some new and very cool technologies. If you want to work on known technology and just collect a paycheck, you won't fit in here.

We are looking for someone who is willing to learn *our* way of providing top-quality customer support. You will learn great trouble-shooting skills and be exposed to a wide variety of network setup and internet operations.

Desired Skills

Server Administration
Networking
Windows
Security+
VoIP
Wireless
Firewalls
Information Systems
IP Networking
Information Technology

BridgeNet Technology Consultants, LLC

Why Work Here?

This is a growth position ready and waiting for the perfect candidate.

BridgeNet Technology Consultants is a growing, family oriented, technology consulting firm based in Covington, LA. We service clients throughout the metro New Orleans area and have been in business since 2008. On a daily basis, we consult with end users, office managers, and business owners on technical and business related decisions. These encounters require the ability to troubleshoot and resolve desktop, server, network, and application issues in vastly different environments. Our customers value our partner mindset that allows us to integrate into their organization to support end users, complex new installations and upgrades and day to day preventative maintenance.

Address

109 Innwood Dr, Covington, La 70433
Covington, LA
USA

Website

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