Customer Service Representative

Breathe Healthier Air in Stuart, FL is seeking a highly motivated and skilled Customer Service Representative to join our HVAC service and installation company. As a Customer Service Representative, you will play a crucial role in ensuring our customers receive exceptional service and support. Are you ready to embark on an exciting career in the HVAC industry? Keep reading to learn more!

We offer a competitive hourly pay rate of $16-$18, commensurate with experience. In addition to the attractive pay, we provide company-wide benefits, including health, dental, and vision coverage. You'll also receive two weeks of vacation time to start and sick leave paid in accordance with Florida law. This is a full-time position, and your work schedule will be Monday to Friday, from 8 am to 5 pm.

ABOUT BREATHE HEALTHIER AIR

We are an established and family-owned HVAC service and installation business in Florida. We do everything from creating custom-designed heating and air conditioning systems to maintenance and repair. Every day, we strive to provide outstanding customer service and extensive knowledge in heating and cooling which has earned us a great reputation throughout Florida. We are also a Florida certified apprentice company for pipefitters and electricians! No matter how big or small the task may be, our customers can rely on us!

We are always searching for qualified and skilled employees to complement our team. Our technicians are licensed professionals and our office staff are customer service experts! We appreciate everything they do for us so for our amazing team, we offer an amazing environment, a supportive team, great benefits, and opportunities for advancement. Join us!

A DAY IN THE LIFE AS A CUSTOMER SERVICE REPRESENTATIVE:

Picture yourself as the first point of contact for our valued customers. You'll start your day by answering phone calls and addressing inquiries with a warm and friendly attitude. As an expert multitasker, you'll handle parts ordering, efficiently schedule appointments, and perform data entry tasks with precision. Your exceptional organizational skills will shine as you assist with general office duties, ensuring a smooth flow of operations. Each day brings new challenges and opportunities to showcase your excellent customer service skills and provide top-notch support to our clients.

What it takes to be successful as a Customer Service Representative:

• Strong customer service skills: You have a friendly and professional demeanor, actively listen to customer needs, and strive to exceed their expectations.
• Familiarity with Microsoft/Google: You are comfortable navigating computer systems and utilizing various software applications.
• Experience in a customer service role: You have at least 2 years of experience in a customer service position, enabling you to handle customer inquiries and resolve issues effectively.
• HVAC office experience (preferred): Previous experience working in an HVAC office is a significant advantage as it demonstrates your understanding of the industry.

The minimum requirements to be considered:

• High School diploma or equivalent
• Customer service skills
• Familiarity with Microsoft/Google
• 2+ years of experience in a customer service role
• Experience working in an HVAC office (preferred)

Ready to Apply?

Take the first step towards joining our team by completing our initial 3-minute, mobile-friendly application. We believe in making the application process quick and easy for you. Once we receive your application, our team will review it promptly. We appreciate your interest in working with Breathe Healthier Air!

Location: Stuart, FL 34997