Chief Operating Officer

Mission:

The mission of Bread for the City is to help Washington, DC residents living with low income to develop the power to determine the future of their own communities. We provide food, clothing, medical care, and legal and social services to reduce the burden of poverty. We seek justice through community organizing and public advocacy. We work to uproot racism, a major cause of poverty. We are committed to treating our clients with the dignity and respect that all people deserve.

Position Profile:

The Chief Operating Officer (COO) is responsible for helping develop and accomplish the long-term and annual goals and objectives for the programs for which they have oversight responsibilities. This position is responsible for ensuring the innovation and sustainability of BFC's infrastructure and culture. The COO is responsible for helping establish a strategic vision that advances racial equity and a guiding philosophy that is anti-racist and will inform short- and long-term goals of staff satisfaction, resource efficiency, and for leading the organization's efforts to create an internal culture reflective of the BFC's mission and ideals. The COO is expected to work out of both the NW and SE centers frequently (4 or more days a week). The COO serves as an advisor to the Chief Executive Officer on all operational matters and leads, in partnership with the CPO, the organization in the Chief Executive Officer's absence. The Chief Executive Officer provides guidance and direction to the Chief Operating Officer and is responsible for completing an annual performance review of the COO.

Responsibilities:

1. Provides Strategic Leadership, Organizational Structure and Cultural Direction.

• Assists the Chief Executive Officer in working with the Board of Directors to develop strategies for the entire organization;
• Leads the development of long-term program strategies and goals to accomplish the vision and mission for the agency's Human Resources, Tech Department. Helps lead the agency's overall commitment to advancing racial equity and anti-racism;
• Monitors progress toward goal accomplishment and makes adjustments as needed;
• Provides input into the organization's budget and assists in monitoring the budget;
• Serves as a contributing member of the Senior Management Team;
• Supports the leadership role of the Board by providing information and counsel; and attends meetings of the Board of Directors and the Finance Committee of the Board and acts as a liaison to the Board Development and Personnel Committee;
• Supports the organization's vision, mission and goals with staff, clients and the external community.

2. Helps leads the Human Resource function at Bread for the City

• Leads the development of and maintains current written procedures for recruitment, hiring and dismissal. Ensures that all procedures comply with legal requirements while advancing and other organizational values;
• Develops and implements systems and practices that foster diversity in the workplace;
• Leads the development of and maintains systems for employee orientation, professional growth and performance evaluation;
• Ensures that accurate job descriptions are on record for all positions;
• Assists in the development of employee compensation and benefits packages.

3. Oversee Information Technology Department

• Hires, orients, trains, supervises and evaluates the performance of IT staff. Coordinates IT functions to maximize current systems and plans for future systems. Selects vendors. Oversees the management of all office technology;
• Supports the development of policies/protocols for the maintenance of data obtained by the organization, including making sure each program is following necessary privacy and other related issues regarding the maintenance of client records within each program.

4. Administration, Facilities Team, Compliance and Risk Management

• Risk management. Maintains appropriate policies and procedures to minimize risk Manages contracts and acts as a liaison with insurance companies;
• Responsible for managing and processing claims related activities and is the point of contact for all claims activities;
• Manages the agency's process for managing incidents, and attends Quality and Risk Management meetings;
• Helps arrange for consultation and/or representation with pro bono counsel on matters impacting the organization as a whole or its staff;
• Administration. Hires, orients, trains, supervises and evaluates the performance of administrative staff;
• Develops and monitors budgets for cross-functional programs and services;
• Maintains current procedural manuals for all cross-functional areas. Ensures maximum efficiency and effectiveness in all areas.

5. Engages in ongoing Professional Development

• Deepens their understanding and analysis of all forms of racism (i.e. personal, interpersonal, institutional and systemic);
• Attends conferences and meetings and shares learnings with Bread for the City staff;
• Read professional literature;
• Develops a professional growth goal each year and works to make progress on this goal.

Requirements:

• Minimum five (5) years of experience as a supervisor in operations and administration;
• Demonstrated commitment to social justice issues;
• Experience working with client-led spaces, programs advancing racial equity, trauma-informed care, and/or restorative justice issues;
• Graduate work or equivalent experience;
• Capacity to exhibit independent judgment in the development, implementation and evaluation of plans, procedures and policies;
• Vision and initiative in bringing new ideas and energy to the operations and productivity of the organization;
• Ability to work with and effectively manage a diverse staff;
• Effective oral and written communication skills;
• Strong computer skills, Familiarity with Google Organization & productivity Tools (Gmail, Google Docs, Calendar) and/or ability to learn new technology systems;
• Ability to recognize the strengths of coworkers and volunteers, and to build a strong and effective team;
• Must be fully vaccinated and boosted against Covid-19.

Bread for the City is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, family responsibility, physical or mental disability, medical condition, status as a veteran, or any other category protected by applicable federal, state, or local law, except where a bona fide occupational qualification applies.

To apply:

You must complete an application through Bread for the City's ADP portal. Click here to review available openings and click on "Chief Operating Officer" position. Then select "apply" at the top right hand corner to register for a login and apply for the position. Please upload a resume and cover letter that speaks to your interest and qualifications through this online application process. Your application will not be considered complete unless it includes a cover letter. Only those candidates selected for interviews will be contacted. No phone calls.