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Ticket Kiosk Agent

Bravo Tickets LLC
Las Vegas, NV
  • Posted: over a month ago
  • $15 Hourly (plus commission)
  • Full-Time
  • Benefits: medical,
Job Description

Bravo Tickets Kiosk Agent:

As a Bravo Tickets Kiosk agent, you will be responsible in assisting guests with their show tickets and tour’s needs. Ticket Kiosk agents are to perform their duties at various Kiosk Locations throughout the Las Vegas Strip. The ultimate goal of the Bravo Ticketing Kiosk agent is to provide unparallel customer service with a positive, energetic and upbeat attitude. Come join our team as we quickly expand to become Las Vegas’ premier entertainment provider.

 

RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

 

· Sell tickets, upsell, cross sell and process ticket/tour transactions

· Processing and verifying credit card and cash transactions

· Maintain constant surveillance of cash drawer to ensure accuracy

· Maintain superior customer service

· Knowledge of talent, entertainment, and tours

· Keep a clean, well-groomed appearance

· Assist with miscellaneous kiosk projects as directed

· Resolve guest challenges following company guidelines

· Able to work with various ticketing software

 

KNOWLEDGE, SKILLS, AND ABILITIES:

 

· Excellent customer service skills as well as interpersonal skills to deal effectively with guest

· Effectively manage multiple tasks, work under pressure of deadlines in fast-paced environment

· Able to take initiative, work as part of a team and or independently according to business demands

 

MINIMUM REQUIREMENTS:

 

· Must be at least 18 years of age

· Effectively communicate in English, in both written and oral forms

· Must be able to work varied shifts, including weekends, nights, and holidays

· Must be able to work in various weather conditions including but not limited to extreme heat and cold, high winds, and rain

· Ability to stand and walk for majority of shift

· Ability to lift and carry heavy packages up to 20lbs

 

EDUCATION / EXPIRIENCE PREFERRED:

 

· High school diploma or equivalent

· 2+ Years of Customer Service experience preferred

· Ticketing experience preferred (not required)

· Experience working on the Las Vegas Strip

Bravo Tickets LLC

Address

3475 S Las Vegas Blvd

Las Vegas, NV
USA

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