Northwest company is seeking a Bilingual Customer Service Representative for a temp to hire, 8am to 4pm, $14-$15/hour position! You will be responsible for helping customers by providing product and service information and resolving technical issues.
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Must be able to write and speak in Spanish
- Excellent written and verbal communication skills
If qualified please submit resume or apply at staffforce.com and then call the office at 713-690-9696 to schedule an interview with a recruiter and to finish the application process.