The Office Coordinator is a dynamic role centred around animating the BrainStation campus and delivering customer service excellence. You will be a key player in delivering a five-star customer experience to every person who comes to our campus. You will engage in creating word of mouth excitement and building brand awareness in the local community. This will involve sharing everything we offer at our campus, from workshops and events, to courses in business, design, and development.
+ Customer service and front desk support
+ Opening and closing duties for facility
+ Facility monitoring, maintenance and upkeep
+ Event execution including setup, teardown, catering and other operational requirements as needed
+ Set up and clean up of all food, beverage and hospitality service for events, workshops, space rentals and courses
+ Set up and management of audio/visual equipment during workshops and special events
+ Continuously contribute to maintaining an exceptional student experience. Any other duties as required
Successful candidates will have
+ A flare for customer service and a dedication to excellence
+ Thorough understanding of our product offerings and the ability to speak to each of them with knowledgeably
+ Ability to thrive in a dynamic, collaborative team environment
+ Someone who challenges yourself to problem solve with creative solutions
+ Ability to adapt in a fast paced environment, and be proficient in self directed work
+ Ability to complete tasks and assignments and be deadline focused
+ Strong attention to detail and organizational skills
+ A committed attitude to making the student experience, customer experience, and event experience at BrainStation a 5 star experience
+ A team player mindset with a ?can-do? attitude and a willingness to follow through and accomplish any required task with enthusiasm and a positive energy
+ Previous experience in event execution an asset
+ Experience working in a public facility an asset
+ Experience in hospitality or the food and beverage industry an asset
+ First Aid Certification preferred but not required
Perks and Benefits
+ Flexible Schedule
+ Culture of Learning & Development
+ Socials & Team Outings
BrainStation is a global leader in digital skills training and development, with courses, workshops, events, and corporate training offered online and in state-of-the-art campuses in New York, Toronto, Chicago, Vancouver, and Boston. Founded in 2012, BrainStation has worked with over 350 instructors from the most innovative companies, developing cutting-edge, real-world digital training for more than 70,000 professionals and some of the largest corporations in the world. By 2025, BrainStation will have innovation hubs around the world, and will be empowering young minds, powerful politicians, fortune 500 CEOs, and the newest wave of disruptive innovators, on campuses and online.
Bonus: Have you been to a campus or joined an online learning opportunity? We are actively seeking individuals that believe in lifelong learning and that have taken part in our On Campus or Online offerings.
NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest.
BrainStation is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.