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Service Coordinator

Brady Industries Salt Lake City, UT
  • Expired: over a month ago. Applications are no longer accepted.

Summary

This position is responsible coordinating planned maintenance schedules, equipment pickups and deliveries and dispatches service calls. In addition, the position will be responsible for maintaining the equipment repair scheduling, quoting per customer requests and obtain warranty repair pre-approval.

Essential Functions

  • Responsible for equipment repair write up for both pickup and delivery
  • Manage pending shop repairs, quoting, converting orders, invoicing and pickup/delivery of repair equipment
  • Communicates with customers to obtain details of repair complains, parts needed, estimates of costs and completion of repairs.
  • Works with vendors and service department managers to obtain warranty repair pre-approvals, follow up that all paperwork is submitted properly and is credited on time.
  • Coordinates technician repair tickets and dispatches outside technician to location for repairs.
  • Follows up on outstanding parts, communicates any questions, back orders or delays to customers.
  • Pick parts nightly for service orders.
  • Receives incoming parts into system.
  • Other duties as determined by your supervisor.

Required Education and Experience

  • High School diploma or equivalent
  • 1-2 years’ experience customer service and/or warehouse/distribution environment helpful

Brady Industries

Why Work Here?

HONESTLY BETTER “It is not only a statement of who we are, but what we continuously strive for.” – Travis Brady, President and CEO

Brady has been pioneering the way products and solutions are delivered to facility and food service professionals for 70 years. At the heart of Brady’s operation is a community-minded culture driven by a workforce of more than 320 employees currently in 15 locations throughout Nevada, Utah, Arizona, Idaho, New Mexico, Colorado, Maryland, California and Texas including its original Las Vegas, Nevada headquarters.

Address

5655 W 300 S Salt Lake City, UT 84104
Salt Lake City, UT
84104 USA

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