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Customer Service Representative

Boston Direct, Inc Webster Square ,MA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues as well as conducting sales presentations.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company Description
Founded in 2006, Boston Direct is a rapidly growing marketing & sales firm servicing the greater Boston area. With a unique ability to reach a client’s target market face to face, foster brand recognition, and acquire quality customers, Boston Direct has grown tenfold...and counting!

Boston Direct, Inc

Why Work Here?

Awesome culture, great growth opportunity!

Founded in 2006, Boston Direct is a rapidly growing marketing & sales firm servicing the greater Boston area. With a unique ability to reach a client’s target market face to face, foster brand recognition, and acquire quality customers, Boston Direct has grown tenfold...and counting!

Address

Webster Square, MA
USA

Website