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Customer Service/Counter Sales Associate

Border Construction Specialties El Paso, TX
  • Posted: over a month ago
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

Great Benefits including - Health, Dental, 401k (with Matching!!), Short Term & Long Term Disability, Group and Voluntary Life coverage!!

Job Summary:

This is primarily a customer service position; moreover, it is also duty oriented and as such will have regularly changing short-term responsibilities. This position is accountable to Branch Management for efficient performance of various duties in support of the branch sales activities.

Duties and Responsibilities:

  • Serve Will Call customer needs quickly and efficiently by expediting the required paperwork.
  • Greet all incoming customers in a friendly, helpful way to ensure that their needs are quickly served.
  • Assist Will Call customers in locating tools/products/literature/specifications or MSDS sheets in a timely way.
  • Designated person responsible for backorders from receipt of materials to delivery or Will Call, including notification of customer that product is in.
  • Qualify the customer needs to see who of the inside sales & service representatives should handle the requirements.
  • Become competent with basic products knowledge so as to have an understanding of the customers’ personal needs.
  • Stock, clean, organize the showroom under the direction of the inside sales dept.
  • Develop a clear understanding of the responsibilities of inside and outside sales, plus the warehouse, so as to be able to service needs effectively.
  • Provide incidental support services to other departments as needed.
  • Other duties as needed and/or assigned.

Position Requirements:

  • High School or equivalent
  • Two or more years relevant experience
  • Ability to lift up to 50lbs
  • Bi-lingual preferred
  • Good verbal and written communication skills
  • Strong customer service skills
  • Some computer experience

Border Construction Specialties

Why Work Here?

Great Benefits, Room for Growth!

Founded in 1955, Border Construction has served the needs of the Southwest contractor for over 60 years. Based in Phoenix, Border was founded as a supplier to meet the demands of the growing mining industry. Getting the mines what they needed was at the top of the list of services Border provided in those early days. Filling the void for suppliers and services that were hard to come by, Border found it could provide hard-to-find products, accompanied by outstanding service. This became the cornerstone and model on which all other companies would be judged. The company was founded on the ideal of not only building a company that moved product and made profit; for the business to succeed, customer relationships, as well as offering great service with quality products, was key. This ideal is paramount with both customer and employee relationships; with employees who have been here for decades, Border prides itself on treating employees as well as it treats customers and vendors alike. Now part of Construction Supply Group, we are the fastest growing distributor in North America! We have over 120 locations, service over 80,000 customers and we offer our staff top tier benefits and want to be the employer of choice! Come join our Team!

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