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ServiceNow Requirements Analyst, Mid

Booz Allen Hamilton Greensboro, NC
  • Expired: October 23, 2019. Applications are no longer accepted.

ServiceNow Requirements Analyst, Mid

Key Role:

Act as clients' most trusted advisor and essential partner. Leverage highly-developed expertise in domains, stakeholder relationships, and advanced capabilities. Identify stakeholders' business and system requirements, and translate or decompose those needs into actionable software requirements, test criteria, and scenarios. Design systems to support a Continuous Diagnostics and Mitigation (CDM) program as a requirements analyst on the team. Drive quality with all documented User Stories, including actionable technical requirements and acceptance criteria, coordinate governance over requirements submission, review and approval, Agile sprints, User Acceptance Testing (UAT), and deployment. Apply expertise in technical work to evaluating and modernizing systems to meet federal reporting requirements. Support the federal government.

Basic Qualifications:

-1+ years of experience with Agile fundamentals and the Scaled Agile Framework

-Experience with gathering and writing technical user stories for consumption by development resources

-Experience with requirements management solutions, including Requirements and Test Management (RTM) platforms, such as Jira and ServiceNow (SN) Agile

-Knowledge of the ServiceNow, platform including IT Service Management and IT Business Management applications

-Ability to work with stakeholders to define requirements

-Ability to obtain a security clearance

-BA or BS degree required

Additional Qualifications:

-Experience with facilitating requirements gathering and tracking requirements across multiple teams

-Experience with IT services, the software development life cycle (SDLC), or technology deployments for federal government agencies

-Ability to work with leadership, functional groups, and development teams

-Ability to work independently under general direction

-Possession of excellent oral and written communication skills

-Public Trust clearance

-Agile Certification

-ServiceNow Certified System Administrator

-ITILv3 Foundations Certification

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

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Booz Allen Hamilton


Greensboro, NC