Member Services Representative (97381)
Bonney Staffing - Augusta, Maine
The Member Services Representative in Augusta is responsible for taking incoming calls of a medical nature, and answering questions regarding insurance coverage and/or eligibility for members. Addition duties include data entry and proper documentation of calls in a company specific software system. Some outbound follow up calls may be required as needed. This position offers 1st shift hours Monday - Friday. Training schedule is 8:30a-5p for 2-3 weeks and then work schedule is 9:30a-6p after training. This is an excellent long term opportunity with potential for permanent hire!
What We Need From You:
-Call center experience preferred.
-Computer skills - should be comfortable with MS Office & learning new software systems. -Ability to work independently and with a team.
-Top notch customer service skills.
-Ability to change gears quickly & multitask in a fast paced work environment.
-Detail oriented & accurate.
-Ability to maintain total confidentiality.
What You Will Receive:
At Bonney Staffing, we live and breathe our core values. Our company culture is to hold our internal and external employees to the highest standards of hard work, commitment, professionalism in attitude and ethics, and the gratitude that we are part of a fun and generous team. When you join our company, this is what you can expect:
-Pre-placement screenings, training, and support at no cost to you.
-Starting pay of $13.50 hourly.
-A commitment from Bonney Staffing to your personal and general safety.
-Optional health and prescription coverage programs while you are on assignment through Bonney.
-24/7 local servicing and support through your Bonney Staffing branch office for general inquiries and employee support for issues such as pay and onsite accidents.
-A new environment in which to grow.
Who We Are:
At Bonney Staffing, we work hard to find the right fit for every job seeker. Our client relationships and unconditional commitment to integrity will allow you access to exciting opportunities you might otherwise never see in a variety of Front Office, Light Industrial, Medical, Manufacturing, IT/Support, and Warehouse settings, and beyond. Take the guesswork out of your job search and get noticed by the right people when you partner with one of our expert recruiters.