Account Manager Print Industry

COLLABORATE * COMMIT * MAKE IT PERSONAL * DO THE RIGHT THING * THINK NEW

Account Manager

Bolger is looking for an outgoing, energetic, and knowledgeable Account Manager to work FULL TIME at our Como location. If you are ready to join a dynamic growing team then this position is for you!

About Bolger

We are printers. And innovators at heart. We are in business to help our clients communicate with their audience. Our unique combination of bringing applied ingenuity, craftsmanship and sustainability into all we produce makes us unique. We're constantly rethinking and evolving to get the solutions that change the game.

Our core values drive everything we do. We believe in doing the right thing, the right way and with the right people. Our people are at the heart of Bolger, and we are who we are because of the kindness, compassion, and consideration our people show every day. If you have a drive to succeed, a passion for helping clients, an ability to think new, and the requisite talent, then we'd love to talk.

Bolger Inc. is an 87 year-old, third generation, family owned multi-dimensional printing organization. While our roots are in producing beautiful commercial, digital and wide format printing for Luxury, Healthcare, Financial, Corporate, Educational, and Retail markets, we are also a leading provider of integrated marketing services for a wide range of national and international clients.

Our passion is to help clients succeed at creating and delivering their marketing and visual communication objectives. We do this by producing beautiful print as well as by developing customized end-to-end communication services that enable our clients to orchestrate their marketing communication and product fulfillment objectives across their entire channel of customer networks. This is accomplished through our class-leading web-based Smart Q technology platform combined with our offset and digital print, mailing, kitting and fulfillment services.

Bolger is ISO 9001:2015 certified, and proudly part of the Sustainable Green Print partnership (SGP).

Diversity Equity & Inclusion Statement

Bolger is growing and evolving and our Vision is Beyond Print. We are committed to continuing to make diversity, equity, and inclusion part of everything we do - from how we print to how we build our workforce.

In the past few years, we have had to make many changes. Our workforce has been amazing! From the office to the warehouse they have stepped up to make Bolger better every day. Operating at this scale brings an elevated level of responsibility to everything we do, including a workforce that's more representative of our communities and a workplace that creates a sense of belonging for everyone.

What is it like to work at Bolger

Working at Bolger can be summed up in one word: Awesome! Yes, this job does include sitting at a desk. Bolger is not boring, and while it can be a high pressure environment at times, our team is focused on solving problems and providing excellent service to our customers. However this does not mean that we can't have fun doing it. The positive attitude of the people you will work with will make it almost impossible for you to have a bad day. Our employees love the environment so much that they rarely leave us, resulting in an insanely low turnover rate. What's more, Bolger provides excellent growth opportunities for our employees as you'll have the opportunity to work and collaborate with some of the smartest print industry people in Minneapolis.

A day in the life as an Account Manager

First off, we've been in business for a long time, so that means that we have several qualified people that will be available to train you and get you up to speed quickly. We want you to know exactly how to do your job and what to expect going forward.

Working as an Account Manager will give you the opportunity to do lots of different things. It's really a mix of managing client communications, submitting estimates and final billing, working with production and sales to ensure that projects meet client expectations, anticipating & resolving issues that may alter schedules on job cost and quality, and taking the initiative needed to provide our customers with a positive internal experience all rolled into one awesome job. Primarily, you'll be engaging with and talking to customers in guiding them through their project process. Managing and delegating jobs to the customer service representatives and working with other departments to collaborate and complete projects. That is not all, you will also be creating new solutions to potentially cross sell within that customer base. You have the opportunity to create relationships that you can build on for future growth.

If you have a question or need some help, you'll be surrounded by helpful, friendly people who are ready to jump in and collaborate with you in finding the best solution for the customer's needs. Our open-door policy ensures that you can get access to the person who has the information or knowledge that you need to get the job done right.

What you will need to be qualified for this job

To be qualified for this job, you've got to have a positive and caring attitude. You'll be engaging with our highly valuable customers on a daily basis, so it is vital that you can show them how much we care. While you are talking with them, you will also be representing the culture and core values of the company so customer focus is a must. Attention to detail and the ability to see the bigger picture. Knowledge of an MIS System like (Monarch, Avanti), and an ability to work quickly and efficiently. And finally, since it isn't likely that you have used all the systems that your new job will require, you've got to be willing to jump in and learn how to use our systems and provide feedback on things that we can improve.

Are you ready to join our team?

If you feel like you are the right candidate for this job, just click on the apply button. Our quick application should take you less than 5 minutes to fill out, and your information will then be sent instantly to our hiring team. Bolger is looking forward to meeting you!!