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Bilingual Cosmetic Laser Spa Call Center Representative

Body Details Boca Raton ,FL
  • Posted: over a month ago
  • $14 Hourly (plus commission)
  • Full-Time
  • Benefits: medical, vision, 401k, dental, life_insurance
Job Description

The Scheduling center representative takes in-bound calls from and makes out-bound calls for people interested in scheduling a free consultation for Body Details Cosmetic Laser services. Full-Time Tues.-Sat. 11:00am-8:00pm.

Responsibilities:

  • *Take calls from leads interested in services, answer general customer service questions, book free and private consultations for all facilities.
  • *Contact leads interested in our services, answer general customer service questions, book free and private consultations for all facilities.
  • *Contact cold and warm leads interested in our services, answer general customer service questions, book free and private consultations for all facilities.
  • *Occasionally transfer existing clients to their location
  • *Adhere to established procedures and guidelines while providing quality customer service in order to meet and exceed department standards.
  • *Coordinating the consultation schedule, creating profiles, updating contact logs and prospect stages for all leads.
  • Responding to live chat, emails, and texts from leads.

Qualifications:

  • Bi-Lingual English/Spanish Required
  • One Year experience in a customer service environment.
  • One Year experience in sales/upselling environment
  • Must possess a clear speaking voice and strong verbal communication skills.
  • Must have a positive attitude
  • Ability to multi-task and make decisions quickly based on the caller's needs.
  • Computer knowledge and must know how to use Microsoft Word and Excel.

Full Benefits provided including Free Services

 

Company Description
With over a decade of experience and locations throughout South Florida, Body Details specializes in laser hair removal, skin rejuvenation, and laser tattoo removal and offers the only truly free lifetime guarantee in the industry. Visit www.bodydetails.com for more information about the company.

Body Details

Why Work Here?

Great team and dynamic work environment

With over a decade of experience and locations throughout South Florida, Body Details specializes in laser hair removal, skin rejuvenation, and laser tattoo removal and offers the only truly free lifetime guarantee in the industry. Visit www.bodydetails.com for more information about the company.

Address

433 Plaza Real Boca Raton
Boca Raton, FL
USA

Website

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