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Insurance Customer Service Rep – Sign on Bonus + Paid Training!

Bloom Insurance Bloomington, IN
  • Expired: over a month ago. Applications are no longer accepted.

The healthcare insurance industry is growing faster than any other insurance sector in the United States. If you are looking for a career where you can make a difference, find ample job opportunities and advancement opportunities, this is it.

Bloom is a healthcare-focused insurance agency located in Bloomington, IN. We’re growing and we’re transforming the healthcare industry through our sales automation technology, client education, and outstanding customer service.

We are always looking for talented, customer service professionals to help shape the future of our company. Currently, we have an opening for a full time, Insurance Customer Service Representative in Bloomington, IN with an immediate start date.

As an Insurance Customer Service Representative, you will take inbound calls and address customer service issues, Help Desk inquiries or qualify callers on eligibility before transferring the call to a licensed agent.
APPLY TODAY TO TAKE ADVANTAGE OF OUR 5 SECOND MOBILE APPLY
We offer:

  • Competitive compensation
  • Comprehensive health benefits
  • Paid training
  • Long-term career growth and mentoring
  • Collaborative environment with team events and lunches
  • Community involvement and volunteering opportunities

Responsibilities:
• Function as the first point of contact for our clients’ customers
• Field inbound calls in a courteous and respectful manner from prospects
• Place outbound calls for beneficiary outreach
• Provide first level resolution to customer issues
• Escalate unresolved issues to the next level of support
• Document problems in a detailed fashion and reroute them to the next level of Bloom support
• Build relationships through superior customer service and satisfaction
• Work within established performance metrics
• Uphold Bloom’s quality and compliance standards
• Excellent attendance, along with consistent dependability and flexibility in the workplace

Requirements:
• High school diploma or GED
• Prior customer service skills preferred, but not required
• Proficient with computer programs in a Windows environment

• Respectful tone and professional demeanor
• Performance driven mindset
• A solutions-minded team player
• Self-motivation
• Positive can-do attitude
• Self-Discipline
• Excellent verbal and written communication skills

APPLY TODAY TO TAKE ADVANTAGE OF OUR 5 SECOND MOBILE APPLY
At Bloom Insurance, we care about people—and that includes our employees. We know our employees are key to our success and the success of our clients. We offer an engaging, supportive work environment, great benefits, and the opportunity to build the career you always wanted. Bloom is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.

Bloom Insurance

Address

Bloomington, IN
USA