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ERP Support Manager (Sage 500)

BlackTree Technical Group, Inc. Bedford ,NH
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

The ERP Support Manager is responsible for the successful day-to-day management of the Enterprise Resource Planning (ERP) and Warehouse Management System (WMS) applications, as well as supporting projects related to these platforms.

SAGE 500 is a must have

Principle Duties and Responsibilities:

  • Shared business ownership of the Sage MAS500 ERP and integrated WMS applications with responsibility for cross departmental collaboration, enhancement management, and security access control definition
  • Evaluate data collected through task analysis, business process observation, surveys and workshops to determine process improvement opportunities.
  • Communicating effectively to deliver product’s functional requirements like screen, interface, and GUI designs.
  • Collaborate with the business owners and development teams to define accurate and detailed business requirement specification needs.
  • Work as part of the Technology Services team to provide internal user support related to the ERP and WMS systems, including (but not limited to): daily management and resolution of the support tickets and data reporting requests.
  • Serve as primary internal point-of-contact for end users as well as 3rd party vendors for Sage MAS500 and WMS support.

Minimum Qualification Requirements:

  • Bachelor’s degree in Information Systems, Computer Programming or Business-related field.


BlackTree Technical Group, Inc.

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Bedford, NH