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Account Manager

BlackHawk Industrial
Toledo, OH
  • Posted: over a month ago
  • Full-Time
Job Description

SUMMARY: The Account Manager is responsible for managing existing and new customer relationships to meet and/or exceed company sales revenue and profit objectives.

ESSENTIAL COMPETENCIES AND RESPONSIBILITIES:

  • Personally exhibits, recruits and coaches associates consistent with Core Behaviors
  • Responsible for promoting culture of safety
  • Manage new and existing customer relationships
  • Maintains a thorough knowledge of products
  • Presents products to customer
  • Follows through with customer to ensure satisfaction
  • Identifies and prioritizes all existing and prospective customers within his/her territory and keeps mailing list current.
  • Studies product information, attends seminars, supervises tests of products
  • Attends and contributes to company sales meetings and technical sessions.
  • Provides customers with all literature and promotional materials they need to enhance their productivity.
  • Provides the General Manager with information from the market regarding trends, new products, market share in existing and potential accounts.
  • Proactively solve problems for customers
  • Build and sustain positive customer relationships
  • Provide and coordinate technical support as needed
  • Support and expand onsite sales and service
  • Communicate customer and market issues to company management
  • Perform other duties as assigned
  • Perform all work in accordance to ISO processes and procedures

QUALIFICATIONS:

  • High levels of product knowledge
  • Excellent written and verbal communication skills
  • Excellent interpersonal skills
  • Competent with the use of computer software specific to the operation

SUPERVISORY RESPONSIBILITIES:

  • No direct supervisory responsibility. May provide indirect supervisory input.


EDUCATION and/or EXPERIENCE:

  • High School diploma required
  • Bachelor’s degree in a related field preferred
  • 2-5 years’ experience in a similar position required in Industrial Sales
  • Previous sales or customer service experience preferred

CERTIFICATES, LICENSES, REGISTRATIONS:

  • None required


WORK ENVIRONMENT:

  • Employee is regularly required to speak and hear English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment.
  • Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision.


PPE REQUIRED:

  • Eye protection, ear protection, and as required by customer, steel-toed shoes and head protection.


BENEFITS:

  • 401K Plan and Company Match Medical
  • Dental and Vision Insurance
  • Company paid Long Term and Short Term Disability
  • Life Insurance
  • Paid Time Off

*BlackHawk Industrial is an Equal Opportunity Employer

BlackHawk Industrial

Address

Toledo, OH
43617 USA

Industry

Business

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