Bizowie is seeking a full-time, Pittsburgh-based Director of Operations to expand the operations team working on our Bizowie Cloud ERP? platform.
Bizowie is a growing, Pittsburgh-based provider of cloud-based Enterprise Resource Planning (ERP) solutions for mid-market manufacturers, distributors, and online retailers. Our solutions empower our customers to automate tedious business processes, improve employee productivity, and make faster business decisions through real-time insights into financial and operational activities.
Job responsibilities include:
+ Oversight of the company's day-to-day operational activities, including customer support, technical operations, and implementer support
+ Evaluate the efficacy of business procedures and develop plans for improvement and scalability
+ Provide constructive feedback to team members on job performance
+ Manage high-level relationships with customers, vendors, and partners
+ Proven experience in a Director of Operations, Operations Manager, or similar role in the software industry (preferably B2B)
+ Excellent communication (verbal and written) and people skills
+ Self-starter with the ability and willingness to understand complex products and business processes
+ Technically adept
+ Experience with ERP software, accounting concepts a plus
Position reports to Bizowie's Chief Operating Officer (COO).