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Customer Service Assistant

Bit Active Station
Washington, DC
  • Expired: over a month ago. Applications are no longer accepted.
Job Description
We are currently seeking an enthusiastic and reliable Customer Service Assistant to provide support to our clients. On a daily basis, you will field calls and emails from customers, answering questions about our products or services, processing orders, and handling customer concerns or complaints.


  • Respond to customer calls and emails and answer questions about products and services

  • Process orders and ensure they are fulfilled

  • Handle customer complaints or concerns

  • Log all contacts in our customer database system accurately

  • Perform general administrative tasks, such and copying and filing


  • High school diploma or equivalent

  • 1+ years of experience in customer service or an administrative role

  • Outstanding phone and email etiquette

  • Able to manage multiple accounts simultaneously

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

  • Medical, dental, vision, life insurance, and a health saving account
  • 401(k) with up to 6% matching
  • Company car for business and personal use
  • Paid vacation and sick days
  • Eight paid holidays

Job Type: Full-time

Pay: $610.00 - $710.00 per week


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance


  • Monday to Friday

Work Location: One Location

Bit Active Station


Washington, DC