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Customer Service Representative -Call Center
Bishop & Company, Inc. Honolulu, HI

Customer Service Representative -Call Center

Bishop & Company, Inc.
Honolulu, HI
Expired: over a month ago Applications are no longer accepted.
  • $20 Hourly
  • Medical , Paid Time Off , Retirement
  • Full-Time
Job Description

Bishop & Company is seeking a Customer Service Representative for a financial organization in Honolulu, HI. Ideal candidate will have a background in customer service.

Customer Service Representative

Job Duties:
  • Assist customers with a specific product line (i.e. Deposit accounts, Credit Card accounts). They will be trained in the following areas:
    • basic product knowledge
    • anticipate call types for the products they’re supporting
    • process/procedures for handling requests
    • system navigation to look up account information and/or procedures
  • Assist with Core conversion related inquiries (i.e. “before” and “after” conversion product info)
  • Complete all other duties as assigned

Requirements & Qualifications:
  • High School Diploma or equivalent required
  • Experience in customer service required
  • Proficiency with computers and Microsoft Office (Outlook, Word, Excel)
  • Good communication and call handling skills
  • Able to comfortably converse while also navigating through the system to get information
  • Good/attentive listener
  • Able to handle challenging questions and callers
  • Positive attitude and strong desire to help/service customers
  • Flexible and willing to adapt as needed

Additional Information:
  • Job Type: Temp- Hire Opportunity
  • Pay: $20/hr
  • Location: Honolulu, HI 96818
  • Parking: Provided on site
  • Schedule: Full-time (40 hours/week),  8-hour shift between 8:00am-7:00pm 
  • Benefits: Bishop & Company offers its temporary and contract employees attractive, competitive benefits, including paid holidays, paid vacation, health insurance, and matching 401k plan for all those who qualify!

 

 
 
Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii.  We charge no fees to candidates and our client services are 100% guaranteed.

Please forward resumes to: 

Bishop & Company 

Phone: 808-839-2200 

Website: http://www.bishopco.net/ 

 

Location: Honolulu, HI 

 

***No relocation, In-state applicants only. Must be available to interview immediately.***

 

Equal Opportunity Employer – Disability and Veteran 

 

 

Address

Bishop & Company, Inc.

Honolulu, HI
96818 USA

Industry

Business

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