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Customer Service Representative #17474

Bishop & Company, Inc. Honolulu, HI
  • Expired: 24 days ago. Applications are no longer accepted.

Bishop & Co. is seeking candidates for a Customer Service Representative with a health insurance company in the Downtown Honolulu area.

Customer Services Representative #17474

Summary: Responsible for receiving requests by phone regarding claims or policies. Receive inbound calls to assist policy holders, providers, and/or others for information and assistance. Mailing or routing claim forms and supporting other documentation.

Job Duties:

  • Identify specific questions, problems or concerns using clarifying questions and research of files when contact is initiated by a customer

  • Review and analyze information maintained on company databases and in resource manuals

  • Communicate membership, benefit and claims information verbally or through written correspondence

  • Issue benefit forms and determining eligibility

  • Identify, resolve and document payment errors

Job Requirements:

  • Experience in a medical or healthcare setting preferred

  • 2-3 years’ experience in customer service required

  • Intermediate proficiency in MS Office Suites (Word, Excel, and Outlook)

  • Strong organizational, analytical, and time management skills

  • Ability to work under tight deadlines

  • Strong written and oral communication

Schedule: Full Time, Monday-Friday 8am - 4:30pm

Pay Rate: $12/hr.

Location: Downtown Honolulu

Benefits: Bishop & Company offers its temporary and contract employees attractive, competitive benefits, including paid holidays, paid vacation, health insurance, and matching 401k plan for all those who qualify

Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii, with emphasis on executive search, direct hire, temp to hire, and temporary/contract staffing. We charge no fees to our placed candidates and our temporary/contract employees. Our client services are 100% guaranteed.

Please forward resumes to:

Bishop & Company
Phone: 808-839-2200
Fax: 808-839-4844

***No relocation, In-state applicants only. Must be available to interview immediately. ***

Location: Honolulu, HI

Equal Opportunity Employer – Disability and Veteran

Bishop & Company, Inc.


Honolulu, HI