Bishop & Company is seeking a Customer Experience Representatives for a financial institution in the Downtown Honolulu area. Ideal candidate will possess excellent communication skills with an ability to work in a fast-paced environment.
Customer Experience Representative #18111
Handles incoming email/ telephone calls from internal/external customers according to established Call Center standards in a professional manner and taking follow-up action as necessary.
- High School Diploma or GED
- 1+ years customer service experience
- Demonstrated excellent verbal and listening skills and clear telephone voice
- Strong interpersonal skills and ability to deal with irate customers in a professional manner.
- Ability to independently analyze, problem-solve, and make sound decisions
- Ability to work effectively in a high-demand and fast-paced environment.
- Demonstrated knowledge of: Lotus Notes, Fiserv CBS, Nautilus, MS Excel & Word, Fiserv EFT, Internet Banking and Taxline.
- Must be able to work a flexible work schedule to include before and after normal work hours, weekends, and holidays when necessary.
- Must be able to move and lift items up to 20lbs, and perform other light physical work.
- Must be able to operate standard office equipment, including phone, personal computer, copier, etc.
- Must be able to read and understand bank-related documents.
- Pay: DOE
- Downtown, Honolulu
- Temporary Opportunity
- Bishop & Company offers its temporary and contract employees attractive, competitive benefits, including paid holidays, paid vacation, health insurance, and matching 401k plan for all those who qualify
Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii, with emphasis on executive search, direct hire, temp to hire, and temporary/contract staffing . We charge no fees to our placed candidates and our temporary/contract employees. Our client services are 100% guaranteed.
Please forward resumes to:
Bishop & Company
(or Email: firstname.lastname@example.org)
***No relocation, In-state applicants only. Must be available to interview immediately.***
Location: Honolulu, HI
Equal Opportunity Employer – Disability and Veteran