Skip to Main Content
← Back to Jobs

Customer Experience Representative #18111

Bishop & Company, Inc. Honolulu ,HI
  • Posted: 13 days ago
  • Full-Time
  • Benefits: medical, 401k
Job Description

Bishop & Company is seeking a Customer Experience Representatives for a financial institution in the Downtown Honolulu area. Ideal candidate will possess excellent communication skills with an ability to work in a fast-paced environment.

 

Customer Experience Representative #18111

 

Overview:

Handles incoming email/ telephone calls from internal/external customers according to established Call Center standards in a professional manner and taking follow-up action as necessary.

Requirements:

  • High School Diploma or GED
  • 1+ years customer service experience
  • Demonstrated excellent verbal and listening skills and clear telephone voice
  • Strong interpersonal skills and ability to deal with irate customers in a professional manner.
  • Ability to independently analyze, problem-solve, and make sound decisions
  • Ability to work effectively in a high-demand and fast-paced environment.
  • Demonstrated knowledge of: Lotus Notes, Fiserv CBS, Nautilus, MS Excel & Word, Fiserv EFT, Internet Banking and Taxline.
  • Must be able to work a flexible work schedule to include before and after normal work hours, weekends, and holidays when necessary.
  • Must be able to move and lift items up to 20lbs, and perform other light physical work.
  • Must be able to operate standard office equipment, including phone, personal computer, copier, etc.
  • Must be able to read and understand bank-related documents. 

Additional Information:

  • Pay: DOE
  • Downtown, Honolulu
  • Temporary Opportunity
  • Bishop & Company offers its temporary and contract employees attractive, competitive benefits, including paid holidays, paid vacation, health insurance, and matching 401k plan for all those who qualify

 

 

Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii, with emphasis on executive search, direct hire, temp to hire, and temporary/contract staffing . We charge no fees to our placed candidates and our temporary/contract employees. Our client services are 100% guaranteed.

 

Please forward resumes to:

Bishop & Company

(or Email: jobs@bishopco.net)

Phone: 808-839-2200

Fax: 808-839-4844

Website: http://www.bishopco.net/

 

***No relocation, In-state applicants only. Must be available to interview immediately.***

 

Location: Honolulu, HI

 

Equal Opportunity Employer – Disability and Veteran

Bishop & Company, Inc.

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

What email should we contact you at once we get salary info from the hiring manager?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

Our qualification feature is only available to registered members - what email address would you like for us to keep on file?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.