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Customer Service Representative

Birck's Industrial Supply Richmond, IN

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Answer phones and direct calls
  • Check out customers at the register
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company Description
Birck's Industrial Supply has been around since 1906 and is a staple in the community. Over the the last century we have continually reinvented ourselves as demand has changed. As of October 2019 new ownership has added metalworking, vending, and e-commerce to the company profile allowing us to compete with anyone in the industry, Our goal is to offer "Quality Products, Professional Services, and Competitive Prices". We live by the mission and do so without the red tape of a corporate environment.

Birck's Industrial Supply

Why Work Here?
We are a fast moving and growing company looking for people that want to learn and expand their careers as we do!

Birck's Industrial Supply has been around since 1906 and is a staple in the community. Over the the last century we have continually reinvented ourselves as demand has changed. As of October 2019 new ownership has added metalworking, vending, and e-commerce to the company profile allowing us to compete with anyone in the industry, Our goal is to offer "Quality Products, Professional Services, and Competitive Prices". We live by the mission and do so without the red tape of a corporate environment.

Address

1450 NW 5th St

Richmond, IN
USA

Industry

Business

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