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Technical Support Representative

Bimba Manufacturing Company University Park, IL
  • Posted: over a month ago
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

ESSENTIAL FUNCTIONS:

Provide technical phone and email support to customers regarding Bimba enterprise-wide products. Apply knowledge of cataloged products, technical design and product use in order to assist customers in the application of enterprise-wide products. Applies advanced skills in area of specialization. May adapt procedures and techniques to meet special needs. Duties and tasks are frequently non-routine. Resolves most questions and problems, and refers only complex issues to a higher level. Works under minimal supervision. May periodically assist in the training of lower level employees.

MINIMUM REQUIREMENTS:

  • A bachelor’s degree in Engineering/Engineering Technology or an associate degree in a technology field that included coursework in pneumatics, hydraulics and electronics along with three years of technical customer support work experience.

  • Strong communication skills, including verbal and written communication in a problem solving context.

Bimba Manufacturing Company

Why Work Here?

Awesome compensation and benefits package, including medical, dental, vision, 401(k) with Company Match and Flexible Spending

Bimba, part of IMI Precision Engineering, is a forward-thinking innovator providing industry-leading pneumatic, hydraulic and electric motion solutions that are easy to use, reliable and ready for all engineering solutions. We are a world leader in motion and fluid control technologies. Wherever precision, speed and engineering reliability are essential, we deliver exceptional solutions which improve the productivity and efficiency of our customers’ equipment. As a business we aim to understand our customers’ challenges. We then connect our products, people and expertise in order to deliver exceptional service and solutions. We call this Engineering GREAT, and we deliver it to customers through a world-class portfolio of high performance products, through close partnerships and problem-solving, and through a global network of support which ensures reliable local delivery, all over the world.

Address

25150 Governors Highway, University Park, IL 60484
University Park, IL
USA

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