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Customer Service Representative

Bill Walsh Automotive Group
Ottawa, IL
  • Posted: over a month ago
  • $16 Hourly (plus commission)
  • Full-Time
  • Benefits: 401k, dental, medical, vision,
Job Description

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company Description
For four generations, we have been a family owned business committed to serving all of your automotive needs whether it be sales, leasing, service, parts, body repairs and accessories. Bill Walsh Automotive Group has nine separate showrooms, seven mechanical repair and parts centers, and over 250 employees located on seven campuses throughout LaSalle County.

Bill Walsh Automotive Group

Address

4800 Columbus Street

Ottawa, IL
USA

Industry

Business

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