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Service Concierge / Customer Service Representative

Bill Jacobs Motorsport Naperville, IL
  • Expired: 27 days ago. Applications are no longer accepted.
Concierge / Customer Service Representative

At Bill Jacobs BMW, our customers deserve to be served by caring and attentive associates who are focused on providing efficient service and meaningful experiences.

In this position, you are responsible for welcoming and creating the first impression for customers in a manner that inspires a trusting relationship. These individuals have the ability to influence the overall sales experience by their interactions that ensure a seamless introduction to the sales and management team.

You will take ownership of the customers experience by carrying out those additional assignments that allows the dealership to leave the customer with a positive experience.

Bill Jacobs BMW associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment, or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Job Requirements:
  • A true desire to satisfy the needs of others in a fast-paced environment.
  • Refined verbal communication skills and the ability to speak with customers in a professional and effective manner.
  • Exquisite attention to detail in maintaining a professional appearance and image.
  • Outstanding customer service & communication skills
  • Basic problem solving, computer & math skills
  • Ability to stand for long periods of time

Bill Jacobs Motorsport

Our employees are the driving force behind the success of the Bill Jacobs organization - one of Illinois' leading providers of luxury automotive products and extraordinary customer service. We strive daily to achieve our vision: To become the standard by which other businesses are measured in employee and customer satisfaction. Finding inspiration can be easy when you do what you love. Whether it's the rugged off-road abilities of a Range Rover, the speed and sophistication of the M3, the brilliant body design of a MINI Cooper or the affordable luxury of the VW Jetta, we love what we do. We're crazy about cars and inspired by the people we serve. A job can fill your pockets but only a passion can fill your soul. We've been doing things the right way for over 50 years now, and we hope that our honest, straight-forward way of conducting business has inspired others to do the same. The Bill Jacobs family of dealerships offers opportunities to rewarding careers in Sales, Service, and Parts and our corporate offices. Accelerate your career success by applying today.


Naperville, IL