Skip to Main Content

Collections Agent (12087)

Bill Gosling Outsourcing
Richmond, VA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

As a Call Center Representative, you will be responsible for a variety of tasks related to customer account management, payment negotiation and collection, as well as answering general inquiries about the customer’s account.

WHAT YOU WILL DO

  • Make contact with customers via telephone to negotiate & arrange payments on past due accounts.
  • Help customers with complaints and questions relating to their products or services
  • Ensure customer satisfaction and provide professional customer support
  • Update customer files with appropriate information and ensure information being placed in customer files follow regulatory, client-specific, and corporate guidelines

ABOUT YOU

  • You are empathetic, a good listener, and want to help others
  • Have a desire to grow and drive your career forward by meeting daily, weekly, and monthly goals
  • You thrive in a high paced work environment.
  • You are highly organized.
  • You are always professional.

WHY WORK WITH US?

  • Consistent shifts, full-time hours
  • Potential to work from home
  • Benefits (medical, dental, life)
  • Casual Dress Code
  • Amazing work culture where you can learn and grow
  • We combine your people skills with technical and client-specific training to make you a top-performer!

If you are seeking a career opportunity in a fun, diverse, and engaging workplace which promotes both personal and professional growth, we would like to hear from you!

Company Description
Bill Gosling Outsourcing provides business solutions to our clients with various types of services including Customer Service, Accounts Receivable Management, Customer Sales, Contact Centre Technology, and Business Process Outsourcing. With over 60 years in the call centre industry, we have the technology and resources to help our clients get their brand where it needs to be and grow their business.

We provide career opportunities in Customer Service & Collections, with various shifts and full time hours in our state-of-the-art call centre. We strive to create a fun, diverse, and engaging workplace which promotes both personal and professional growth.

Bill Gosling Outsourcing

Why Work Here?
Great benefits, opportunities for growth and development, and incredible culture.

Bill Gosling Outsourcing provides business solutions to our clients with various types of services including Customer Service, Accounts Receivable Management, Customer Sales, Contact Centre Technology, and Business Process Outsourcing. With over 60 years in the call centre industry, we have the technology and resources to help our clients get their brand where it needs to be and grow their business. We provide career opportunities in Customer Service & Collections, with various shifts and full time hours in our state-of-the-art call centre. We strive to create a fun, diverse, and engaging workplace which promotes both personal and professional growth.

Address

Richmond, VA
USA

Industry

Finance and Insurance

View all jobs at Bill Gosling Outsourcing