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Bilingual Customer Service Representative (English/French)

Bilingual One - Mississauga Mississauga, ON
  • Expired: over a month ago. Applications are no longer accepted.

Monday to Friday
8:30-5:00pm

full benefits from day 1

Work from home options

Responsibilities
• Responsible and accountable for the receiving, processing, tracking and management of all in-bound product orders, inquiries and complaints.
• Fielding and managing all in-bound calls from end user consumers who purchase products from various channels of distribution
• Order entry
• Communicate with customers and consumer via telephone, letter, e-mail, chat and/or fax
• Order tracking, logistics, shipping and warranty claims processes
• Accurately and thoroughly enter all customer orders
• Provide telephone, e-mail or online support to consumers
• Must be able to respond to customer and consumer inquiries and complaints in a timely manner

Qualifications
• A high school and/or college diploma
• A minimum of 2 years of experience in a customer service contact center/office environment
• Highly motivated team player who displays a results oriented attitude
• Strong creative problem-solving and resolution skills
• Effecting organizational, time management, planning and priority-setting abilities
• Excellent written and oral communication skills
• Solid interpersonal skills
• Ability to work independently without constant supervision
• Manufacturing background an asset

Bilingual One - Mississauga

Why Work Here?

Established company with an excellent culture! Growth opportunity!

BilingualOne is looking to recruit candidates with Strong French and English communications skills/written.

Address

33 city centre drive mississauga
Mississauga, ON
CAN

Website