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Customer Service

Big Mike's BBQ SmokeHouse
Thibodaux, LA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description
We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!Compensation:

$7.25 - $18 hourly

Responsibilities:
  • Interact with the sales lead to maintain and improve service and product knowledge
  • Create records of customer interactions and follow up to ensure all questions have been answered
  • Find patterns in customer complaints and bring them to the team for improvement
  • Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary
  • Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction
Qualifications:
  • Experience working in a customer-oriented atmosphere
  • Must possess exemplary interpersonal skills, communication skills, and active listening skills
  • High school diploma, G.E.D. or equivalent
About Company

Big Mike’s BBQ Smokehouse success depends on our people. Our restaurant can only prosper and provide opportunities for employment and growth when we continually improve ourselves, and the work we do. We recognize, however, that success is not measured by sales, guest counts, and numbers alone.

We are measured as much by the way in which we achieve our goals, as we are by the actual achievements themselves. We believe that a commitment to uncompromising values and integrity should always guide our decisions and actions as we pursue our goals.

Big Mike's BBQ SmokeHouse

Address

Thibodaux, LA
USA

Industry

Business

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