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Customer Service/Inside Sales

Big John Grills & Rotisseries
Bellefonte, PA
  • Posted: over a month ago
  • Full-Time
Job Description
Inside Sales/Customer ServiceCOMPANY AND CULTUREHeadquartered in Bellefonte, PA (off of the Benner Pike just outside of State College), Big John Grills & Rotisseries is a 60-year-old company specializing in outdoor, commercial foodservice equipment sold business to business nationwide. Our sales team operates successfully as a non-commission organization with no cold-calling.  Project schedules are continuously rotating, and our team members regularly work on various projects daily. If you share our passion for teamwork and prefer the challenge of working on different projects, we may be the right fit for you.  Our products are used by caterers and professional chefs across the country.  Our grills are used all over the world by all branches of our US Armed Services, both on land and at sea.  The Big John name is respected in the industries we service and is identified as being the best quality that money can buy.  Most all of our customers turn into repeat buyers and recommend us to others in their respective industries.  For more information about Big John Grills and to view our product line, please visit www.BigJohnGrills.com.

JOB POSITION DESCRIPTION

We are looking for a full-time, salaried, inside sales associate to join our team. Our regular hours are Monday through Friday from 8:00 AM to 5:00 PM. This office position focuses primarily on customer service and a variety of sales support tasks and projects. Applicants need to be personable and able to communicate clearly, especially over the phone and via email. This position provides phone support to our customers by assisting them through the purchasing process. Minimal travel to a few annual tradeshows may be involved.

RESPONSIBILITIES

  • Be able to answer phone calls and operate office equipment
  • Communicate clearly, especially over the telephone and via email
  • Provide exceptional customer service to our customers
  • Finalize and process orders 
  • Continually expand knowledge of Big John products
  • Work efficiently on a variety of projects
  • Other assigned projects as need arises
  • Learning all office systems 
QUALIFICATIONS

  • Prior customer service & sales experience preferred, but not required
  • Computer proficiency & knowledge of MS Office
  • Positive, personable attitude and willingness to learn
  • Strong work ethic
  • Organized & detail-oriented
  • Ability to multitask and switch from one task to another quickly
  • Desire to work with a close-knit team of co-workers
  • Ability to communicate clearly in person, on the phone, and via email
  • As a Federal Government Contractor under 100 employees, Executive Order #14042 applies to all current employees and new hires.  Proof of Covid-19 vaccination is a requirement for employment.
BENEFITS

  • Holiday & Vacation Pay
  • Health & Dental
  • Competitive Wages & Bonuses

Big John Grills & Rotisseries

Address

Bellefonte, PA
16823 USA

Industry

Business

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