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Program Specialist (St. Croix Valley focused)

Big Brothers Big Sisters of Northwestern Wisconsin Eau Claire, WI

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Job Purpose:

This position is responsible for providing enrollment and match support to ensure child safety, positive impacts for youth, constructive and satisfying relationships between children and volunteer mentors, and a strong sense of affiliation with Big Brothers Big Sisters on the part of volunteers. The successful candidate will produce positive outcomes in the following areas: recruitment of new volunteers and families, remaining in contact with waitlist parties, the enrollment, interview, screening and matching of potential volunteers and families, and quality match support

Job Qualifications:

Education:

  • Bachelor’s Degree preferred
  • Associate’s Degree plus 4 years of relevant work experience in related fields such as social work, counseling, social services, or child development.

 

Knowledge, Abilities, and Experience:

  • Ability to conduct conversations on the phone or in-person in a professional and confidential manner.
  • Assessment and relationship development experience with child and adult populations; understanding of child development and family dynamics.
  • Ability to thrive in a dynamic environment.
  • Good oral and written communication skills.
  • Superb organizational and time management skills.
  • Ability to work independently exercising good judgment, decision making, and problem-solving skills, and translate strategy into action.
  • Express thoughts and ideas clearly. Adapt communication style to fit the audience.
  • Must work with a high degree of flexibility, accuracy, and attention to detail in a fast-paced environment.
  • Patience with a confident and calming presence.
  • Attentiveness.
  • Ability to follow through and follow up in a timely manner.
  • Goal-oriented with a desire to achieve and grow professionally.
  • Ability to maintain confidentiality throughout daily operations

 

Job Responsibilities:

  • Interview, take notes and then assess potential volunteers, youth, and families in the following areas: suitability, eligibility, match ability, and coaching ability in the program.
  • Maintain regular contact with waitlist families and volunteers (minimum quarterly contact).
  • Assess individual training needs, information, and support needs for each volunteer and child/family participant to assure a positive youth development experience for the child and a successful and satisfying experience for the volunteer.
  • Follow Big Brothers Big Sisters Service Delivery Model for enrollment of new participants.
  • Share with development staff potential partnership relationships as discovered through volunteers’ and parents’ employers and affiliations.
  • Provide weekly and monthly reports to the Supervisor/Manager/Director. Maintain organized and well-documented supervision files in the agency database.
  • Develop and maintain partnerships with assigned schools and/or school districts in order to implement the school-based program.
  • Conduct the match meeting, contracts, supervisions, and closures within the guidelines outlined in BBBSNW policies and procedures to ensure a successful and viable relationship.
  • Continually assess the match relationship, focusing on match relationship development, child safety, privacy, positive youth development, and volunteer satisfaction. Identifying, addressing, and resolving real and/or potential problems and barriers as early as possible.
  • Provide weekly and monthly reports to the Supervisor/Manager/Director. Maintain organized and well-documented supervision files in the agency database.
  • Develop and maintain partnerships with assigned schools and/or school districts in order to implement the school-based program.
  • Represent BBBSNW at various meetings, conferences, events, and other functions as necessary to fulfil the goals of the program.
  • Make timely referrals to appropriate agencies when problems are encountered.
  • Help at agency programs, recruitment, and fundraising events.
  • Other duties as assigned by supervisors.

 

TRAVEL/OFF-SITE REQUIREMENTS: 30-50%

WORK ENVIRONMENT/PHYSICAL REQUIREMENTS

  • Employees will work from home. When home visits, interviews, and site visits are indicated, must travel to local communities and meeting sites. Flexible work hours to meet customer needs. Must be able to work evenings, or whatever time is needed to reach agency's goals.
  • Must have access to reliable internet service as this is a remote position.
  • Must have car, valid driver’s license, and meet state-required automobile insurance minimums.
Company Description
Our mission is to create and support one-to-one mentoring relationships that ignite the power and promise of youth.

Big Brothers Big Sisters of Northwestern Wisconsin

Why Work Here?
Together, we are defenders of potential!

Our mission is to create and support one-to-one mentoring relationships that ignite the power and promise of youth.

Address

424 Galloway St

Eau Claire, WI
USA

Industry

Government

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