Development Services Associate
Salary - Exempt
Department: Fund Development
Location: BBBS Miami
Reports To: Director of Development
Number of People Supervised: 0
HIRING COMPANY DESCRIPTION
Big Brothers Big Sisters (BBBS) of Miami is an award winning*, innovative organization that empowers and ignites the potential in every child served in Miami. BBBS of Miami believes in the sheer power of ONE. A single volunteer to assist a child, and every single donor to make the impact investment that yields a lifelong return. The “bigger the better” is the attitude that drives the company goals to help as many children as possible, and raise the necessary dollars to make a BIG difference in our community and our nation.
Awards: National Gold Standard (2013), National Agency of the Year (2013), National Board of the Year (2013); Recognized by the Office of Juvenile Justice and Delinquency Prevention as an “evidence ’based model” of mentoring; Recognized by The Children’s Trust of Miami-Dade County as a “premier mentorship organization” with an “Evidence-based” youth development program model; Mentoring & Community Empowerment Award (100 Black Men of America, Inc.); NOVO Award for Program Innovation: School to Work Program (Greater Miami Chamber of Commerce); Community Partnership National Finalist: School to Work Program (Mutual of America).
HIRING COMPANY VISION
All children achieve their full potential.
HIRING COMPANY MISSION
Create and support one-to-one mentoring relationships that ignite the power and promise of youth.
This position has a key role within the development team of being the main administrator and manager of the organization’s database, Raiser’s Edge/RENXT. Collaborates with the development team on all donor cultivation and stewardship initiatives and establishes best practices to track donor movements and key metrics.
ESSENTIAL DUTIES AND RESPONSIBILITIES (IN PRIORITY ORDER)
Act as part of the development team responsible for the support of fundraising and advancing agency values and initiatives.
Administer organization’s donor Raiser’s Edge/RENXT database for high quality efficient performance.
Develop system plans and policies. Oversee, manage, and train on system modules including but not limited biographic, prospect management, stewardship, events, gift processing, grant tracking, research and planned giving.
Continuously improve the quality of donor data.
Implement strategies and procedures to track and maintain accurate information on current and potential donors; record and report to ensure and facilitate donor stewardship, and assist in scheduling donor cultivation meetings and follow-up meetings as needed.
Perform prompt and accurate centralized data entry, including but not limited to the timely processing and acknowledgement of all gifts, pledges, pledge payments, pledge reminders, matching gifts, gifts in kind and other contributions to BBBS.
Interface with finance department staff regarding gift entry, gift posting, fund creation, gift restrictions and monthly reconciliations.
Assist in preparation of reports and analysis of fund raising activities as requested.
As requested, prepare event/development related proposals and/or supporting documentation.
Develop, implement and manage the internal systems of prospect identification, cultivation, solicitation and stewardship, with strong emphasis on major gifts prospect management.
Ensure all fund development staff have efficient, effective tracking systems to support their cultivation and solicitations.
Produce targeted mailing lists for communications, solicitations, invitations, etc.
Work with Director of Development on execution of donor stewardship plan.
Effectively track and comply with departmental and agency’s reporting calendar and deadlines.
Support board meetings and fundraising committee meetings.
Perform other duties as assigned by supervisor.
Bachelor’s degree required with a minimum of 3-5 years’ of work experience, particularly in administration, data tracking and database management
· Proficient in Microsoft Office 2010 (Office365 preferred) and Raiser’s Edge database or other fundraising CRM required.
· Excellent organizational abilities, communication skills, ability to multi-task and attention to detail
· Ability to prioritize and use discretion in the organization of work assignments.
· Ability to establish positive staff and professional relationships and to maintain the highest level of confidentiality at all times.
· Must be able to work independently and be a self-starter.
· Must be skilled in data management.
· Flexibility to attend occasional evening and/or weekend meetings and/or events.
· Bilingual in Spanish a plus
Years of Related Work Experience :
· Three to five years’ experience in non-profit development desirable.
· Three to five years’ experience in data management desired, specifically with Raiser’s Edge and/or SalesForce
Routine office environment with flexible work hours to meet customer needs. Reliable transportation is required for occasional travel to local communities and neighborhoods, Some evening/weekend hours required.
WORK ENVIRONMENT/PHYSICAL REQUIREMENTS
Physical Demand DESCRIPTION
Stationary Position Must be able to remain in a stationary position at least 50% of the time
Traverse Must be able to move about the inside of the office
Communicate Must be able to exchange accurate communication
Operate Must be able to operate office productivity machinery (i.e. computer, copier etc.)
Lift Must be able to lift office equipment up to 25 pounds
TRAVEL REQUIREMENTS <5%
Equal Employment Opportunity
BBBS of Miami provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual orientation, or non-disqualifying physical or mental handicap or disability, or any other federal, state of local protected class.
Americans with Disabilities Act
Applicants as well as employees who are or become disabled must be able to perform the essential duties & responsibilities either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.
The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties & responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. BBBS of Miami may change the specific job duties with or without prior notice based on the needs of the organization.
Big Brothers Big Sisters is committed to being a drug-free employer. Although some State/Local Laws permit the use and possession of marijuana for both medical purposes and recreational use, Federal Law does not. Where the State Law and Federal Law differs, Big Brothers Big Sisters of Miami will typically comply with Federal Law and that is our position regarding marijuana. Following Federal Law, an in the absence of State/Local Law to the contrary, Big Brothers Big Sister of Miami considers marijuana to be an illegal drug for the purposes of our policies. Therefore, the legalization of marijuana does not affect Big Brothers Big Sisters of Miami rights to enforce our drug and alcohol policies, including our drug testing policies. Testing positive for marijuana may result in disciplinary action, up to and including termination of your employment.