Service Manager

Big Brand Tire & Service is Big on Fast and Big on Friendly! If you are a motivated individual looking for rewarding career in a face-paced, team-oriented environment, this may be the company for you. We are looking for goal-oriented, friendly and energetic individual to join our busy team. Help Big Brand Tire to be recognized as the best one- stop tire and auto service provider, while you progress in your career through experience and continuous education in the automotive field.

Responsibilities:

• Provide excellent customer service to all customers while adhering to Big Brand Tire & Service customer service values. Recommend services that meet or exceed the manufacture’s recommendations and aligns with the customer’s needs.
• Manages the workflow of the shop to effectively meet customer requirements by serving as the conduit between the sales staff and assigning jobs to the shop technicians.
• Trains service technicians and schedules other training as required.
• Makes recommendations for hiring, firing and disciplining of service techs.
• Ensures that company policies are being followed with regard to safety and established operating procedures.

Requirements:

• Extensive knowledge of auto repair and shop management skills, including scheduling, inventory purchasing, expense control and customer service.
• Valid Driver's license and DMV report with 2 points or less
• Must be able to meet ADA requirements including standing for long periods of time and some lifting, up to 70 pounds.
• High school or equivalent

Benefits:

• Hourly plus excellent commission
• Paid vacations
• 6 Paid holidays
• 401k with company match
• Medical, Dental and Vision insurance plans

Big Brand Tire & Service is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, sex, national origin, age, religion, physical or mental disability or other class or category protected by federal, state or local laws.

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