Front Desk Coordinator

Are you innovative and passionate about the health and wellness field? Are you a thriving multitasker? Better Life Chiropractic & Wellness of Sheboygan has an opening for a front desk coordinator. This isn’t just a job, it is a lifestyle and being part of something bigger. We are looking for someone that embraces everything that we do to improve the health and wellbeing of our community.

Better Life Chiropractic and Wellness specializes in proactively addressing whole health. Good health comes from a combination of a well-functioning physical body, good nutrition, and minimizing the stress of day-to-day life. We take health and wellness to the next level and we are looking for someone to help coordinate our thriving office!

POSITION DESCRIPTION:

The front desk coordinator interacts with patients on a daily basis and runs everything at our front desk. Our patients are like our family and we want to give them the best support possible so we can help them reach their health goals. Duties include front desk coordination, directing of patient flow, and patient scheduling.

FRONT DESK COORDINATOR RESPONSIBILITIES:

• Coordinate and communicate with clinic team and doctor(s) to ensure patients receive excellent care in a timely manner

• Manage and work the Front Desk area with a service attitude by building patient relationships

• Maintain/create provider schedules and patient appointments

• Coordinate the flow of patients

• Utilize multiple computer programs

• Route incoming phone calls, messages, emails, and handle questions

• Maintain cleanliness of clinic and building at all times

• Manage electronic document storage and display

• Check insurance benefits for patients (insurance verification)

• Manage insurance files and oversee patient financials

• Manage inventory of supplies

• Complete public relations and marketing tasks as needed

• Assist with rehabilitation training oversight

REQUIRED QUALIFICATIONS:

• Strong work ethic

• Willingness to work as a team

• Exceptional interpersonal communication skills and outgoing personality

• Must be a self starter who can multi-task and complete tasks independently

• Attention to detail

• Proficiency with software/computer programs

• Ability to follow procedures and protocols with accuracy and consistency

• Professionalism and a positive attitude

• Ability to build relationships with patients and maintain confidentiality

• Can determine needs and goals and follow through on completion

• Excellent verbal and written communication skills

• Strong customer service skills and attention to detail

COMPENSATION:

Compensation based upon experience and skill-set, $14-$17/hr, complimentary employee and immediate family care, and employee discounts on nutritional supplementation. Free yoga classes and full-spectrum infrared sauna sessions are also included as part of employee compensation. We also offer paid training opportunities including high-energy conference experiences.

EXCELLENT SCHEDULE:

31-36 hours per week, Monday-Thursday. Clinic hours are Monday, Tuesday, Thursday 9:00-1:00 and 3:00-6:00 and Wednesday 3:00-6:00. Working hours will begin and end before and after clinic hours.

TO APPLY:

Send your cover letter and resume to: Clinic Director

Office@BetterLifeCW.com

In your cover letter, please explain why you would like to be a part of our wellness clinic and vibrant chiropractic culture!