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Program Outreach & Marketing Assistant

Betances Health Center New York, NY
  • Expired: 11 days ago. Applications are no longer accepted.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

· establish community liaison ties with human service providers within the Betances service area (Lower East Side);

· provide service registration assistance to patients enrolled through targeted outreach efforts;

· create and implement outreach initiatives with the aim of informing prospective patients about the full array of services available at Betances Health Center;

· provide telephone and on-site liaison assistance to patients in need of assistance obtaining access to services;

· obtain leads in identifying persons that may have a need for services and face access barriers due to language or physical limitations;

· engage in troubleshooting activity to help resolve patient complaints from newly enrolled patients registered through outreach initiatives; and

· perform any other outreach duties assigned by the Marketing Director.

· create, promote, and distribute targeted patient services information to special population groups within the service area;

· provide translation of English language public information materials into Spanish language materials promoting patient care at Betances Health Center;

· provide media relations services, including writing copy in the area of Betances Health Center public relations, special events, provider profiles, and service promotion;

· organize and carry out service promotion activities aimed at special population groups in the Latino neighborhoods of Betances’ service area;

· routinely prepare outcome reports; and perform such other duties that may be assigned by the Marketing Director.

KNOWLEDGE, EDUCATION, SKILLS AND ABILITIES REQUIRED:

· BA degree or AA degree and 1 year outreach experience in a human services setting, or HS graduate with 5-10 years’ experience in sales/human service outreach

· Bilingual Spanish/ English preferred

· Demonstrates good people skills in the areas of: interpersonal communications, cultural, age sensitivity and must be able to engage people from various ethnic and age groups

· Experience in a customer service environment having person-to-person contact and performing clerical and phone communications

· Basic computer literacy, with demonstrated skill in use of MS Word and Excel software. Experience with an Electronic Medical Record (EMR) system is a plus

Betances Health Center

Why Work Here?

Address

280 Henry St. New York, NY, 10002
New York, NY
USA