Medical Records Clerk

Bestica is a trusted provider of solutions in Information Technology and Healthcare sectors to the DoD, Federal and Commercial markets. Our guiding principle and core values help us care for our people and the community; and build a culture of excellence which in turn helps us achieve our organizational objective of exceeding customer’s expectations in each and every project. Headquartered in San Antonio, TX, we were founded in 2005.

Bestica is looking to bring onboard a Medical Records Clerk to support Naval Health Clinic in Quantico, VA

Hours: 7:30am - 4:00pm and 7:00am - 3:30pm

Naval Health Clinic Quantico and its branch clinics provide medical support to over twenty three thousand beneficiaries. Naval Health Clinic Quantico holds the Joint Commission gold Seal of Approval and has achieved Primary Care Medical Home accreditation. Naval Health Clinic Quantico and its branch clinics provide limited acute care services. The John H. Bradley Clinic and David R. Ray Branch Health Clinics directly support the Marine candidates and Officers during training evolutions in addition to the active duty beneficiaries seeking primary care services.

PERFORMANCE REQUIREMENTS:
Perform a full range of tasks consistent with their profession, education, training, experience, and assigned responsibilities.

Perform the following tasks:

• Follow the MTF Standard Operating Procedures (SOPs) to provide administrative support services to the MTF.
• Receive, greet, and inform patients, visitors, and hospital personnel and provide accurate responses in a friendly, courteous, and concerned manner.
• Fax, copy, scan, print, and type documents to complete daily tasks listed within this contract and the MTF SOPs.
• Utilize the Composite Healthcare System (CHCS), the Armed Forces Health Longitudinal Technology Applications (AHLTA), and various other databases in support of patient care and to satisfy administrative requirements.
• Maintain a level of productivity comparable with that of other individuals performing similar services.
• Perform clerical duties to include greeting patients and staff in a friendly and professional manner.
• Answer the phone, take and deliver messages, schedule clinical appointments and remind providers of important agenda items. MSS Personnel shall perform faxing, copying and scanning duties, as well as retrieving and filing patient documents and records. MSS Personnel shall make patient appointment reminder calls, update patient database profiles, and utilize secure messaging as required.
• Interact with patients, their families, staff and other care team members to coordinate care in a professional manner.
• Handle information requests with courtesy, accuracy, and respect for the patient’s confidentiality.
• Verify beneficiary eligibility utilizing the Defense Enrollment Eligibility Reporting System (DEERS), Composite Health Care System (CHCS), and Enterprise-Wide Referral and Authorization System (EWRAS). MSS Personnel shall assist with registration as required.
• Verify and update the patient demographics as required in CHCS.
• Update patient data by utilizing communication and management tools including but not limited to: Armed Health Longitudinal Technology Application (AHLTA), CHCS, Care Point, Integrated Clinical Database (ICDB), MHS Genesis and Secure Messaging.
• Prepare patient electronic health record (EHR), including appropriate forms, prior to the patient appointment (i.e., school physical). In the event of EHR failure, MSS Personnel shall manually prepare patient paperwork.

We at Bestica believe our success is a direct result of hard work and outstanding employee dedication. Our environment is dynamic, friendly, and collaborative. We foster a positive culture, where innovation and synergy are encouraged to build our workplace into a community of like-minded, passionate people.

If this opportunity aligns with your capabilities and career desires, please take a moment to visit our website at www.bestica.com. Send us your resume, along with a cover letter indicating the contribution you will make at Bestica.