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Smart Home Expert

Best Buy San Rafael, CA

  • Employment Type Full-Time

Job Title: Smart Home Expert
Job Category: Sales
Location Number: 001021-San Rafael-Store
Job Description:

The Smart Home Expert is responsible for creating a world-class shopping experience for our customers while meeting their technology needs with Smart Home products and services. The Core Smart Home Expert build quality relationships with retail consumers to provide them with relevant and memorable Smart Home product demonstrations.

Our Smart Home Expert provides full-service and solutions support to customers in the Smart Home Vendor Experience zone. The Smart Home Expert is responsible for delivering profitability by achieving revenue, margin, solutions and operational targets. They also work closely with other employees to demonstrate, promote and sell Smart Home products and services within the Connected Devices department.

Key accountabilities:
  1. Engages customers using vendor certifications and selling skills, to complete sales, drive profitable growth and achieve their vendor/individual goals.
  2. Applies a high level of product knowledge and expertise through ongoing learning through self-development and vendor certifications to enable an excellent customer shopping experience within the specific vendor ecosystem.
  3. Acts as trusted subject matter expert, brand advocate, and product champion for specified vendor product assortment. This includes coaching and training co-workers on exciting new vendor technology and services.
  4. Provides feedback on new and existing product, and customer engagement through calls and in person with Vendor partner/representative and market teams.
Basic Qualifications:
  • 1 year of experience in sales, customer service or related field
  • Ability to work successfully as part of a team
  • Ability to work a flexible schedule inclusive of holidays, nights and weekends
Preferred Qualifications:
  • Prior experience serving as a specialist/enthusiast in premium, luxury or complex technology product/services
  • 1 year experience in sales
  • 1 year of experience working with consumer electronics products/services

Req #: 682647BR
Address Line 1: 700 DU BOIS ST
City: San Rafael
State: CA
Zip: 94901-3905
Job Level: Individual Contributor
Employment Category: Full Time
Brand: Best Buy
About Us:

Best Buy Company and its Family of Brands
Best Buy is the world's largest multi-channel consumer electronics retailer with stores in the United States, Canada, and Mexico. We are the 11th largest online retailer in the U.S. and Canada, we have the number one customer loyalty program of its kind and more than 1.6 billion visitors to our websites and stores each year. Our more than 165,000 employees are committed to helping deliver the technology solutions that provide value, enabling access to people, knowledge, ideas and fun - whether online, via mobile device or in our stores.


Additional Job Information:

Join our team!

While you're busy delivering on our belief of making technology work for our customers, we're working to ensure you are rewarded for your passion, energy and commitment. Our pay for performance philosophy rewards results and offers you opportunities to grow in your career and increase your earning potential.

Ready? Let's do this!

If you are ready to make a difference in the lives of our customers and employees, click on the apply button below. The application will take about 15 minutes to complete and if you meet the requirements, you can expect to hear from us within 24-72 hours.

Not ready to apply? Connect with us on LinkedIn, Facebook, or Twitter.


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Best Buy

Address

San Rafael, CA
USA
Posted: March 30, 2019