Skip to Main Content

Remote Customer Service Representative

Berger CPAs
Olathe, KS
Expired: over a month ago Applications are no longer accepted.
  • $22 Hourly
  • Full-Time
Job Description
Berger, Ghersi & LaDuke PLC, CPAs is currently seeking a Customer Service Representatives to Work From Home Remotely.

  • Remote worker capable. Work at home.
  • Answer and respond to calls and emails daily while consistently providing quality service, accurate information, solutions, and follow-through in a high-volume call environment
  • Provide support to customers, handle inquiries and provide resolutions.
  • Document all transactions completely in multiple programs & manage financial transactions over the phone.
  • Perform data entry associated with the position.
  • Responds to inquiries from policy holders, providers and/or others for information and assistance.
  • Reassure customers, and quickly process any customer complaints
  • Ability, willingness, and comfort to engage with customers
  • Schedule appointments in compliance with schedules
  • Other duties as assigned.
  • Strong data entry skills
  • Excellent verbal and written communication skills.
  • Basic Troubleshooting skills that uses all resources trained to resolve customer issues.
  • Proven ability in connecting to meeting software Zoom or WebEx
  • Utilize Outlook, Excel (view documents), and web based knowledge tools.
  • Must have the ability to explain complex issues to customers and provide resolutions
  • Attention to detail and ability to multitask
  • Must have great customer service skills.
  • Must be able to work in a call center environment
Core competencies:
  • Passion for excellent customer service and desire to do important work in an environment of change
  • Strong communicator, excellent active listening and interpersonal skills, verbal and written skills are critical in this role
  • Excellent time management skills; highly organized and efficient
  • Must possess a positive attitude
  • Minimum GED or High School Diploma Required
  • College Preferred.
What Do We Offer?
  • $22 - $50 an hour
  • Health Insurance
  • Vision Plan
  • 401K with Profit Sharing
  • Paid Sick Time
  • Dental Insurance
  • Life Insurance – at no cost to employee
  • Paid Time Off & hybrid working schedule.
  • Employee discount programs


Berger CPAs

Olathe, KS



Get fresh Remote Customer Service Representative jobs daily straight to your inbox!

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.