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General Manager

Benjamin Franklin Plumbing of Manchester, CT
Andover, CT
  • Posted: April 09, 2022
  • $65,000 to $85,000 Yearly
  • Full-Time

Plumbing Careers at Benjamin Franklin Plumbing®

Do you value professionalism and punctuality? Do you want to work with the best professionals in the plumbing industry? Then you could be a candidate for Benjamin Franklin Plumbing! If you are an individual who values a rewarding career and would like your customers to be genuinely satisfied, you may be a match for our team.


The General Manager bears the ultimate responsibility for safety, P&L delivery, customer satisfaction, and employee engagement while upholding the ethical standards and reputation of the organization in the community.


  • Ensures vehicles in the fleet are maintained both mechanically and visually to company standards
  • Develops and delivers business plans to achieve budgeted sales and required profits
  • Completes/reviews Daily Management Report (DMR)
  • Directly supervises the Operations and Administrative Teams of the business and Sales Leadership to ensure all established goals (operations, sales, safety, customer satisfaction, etc.) are achieved
  • Conducts performance reviews with each direct report and assists direct reports by holding their team members accountable to performance, behavior, and attendance standards
  • Places regular phone calls to customers to discuss satisfaction
  • Reviews payroll reports ensuring hours and pay are correct
  • Inspects all field operations to ensure excellent service

  • Advanced Degree and/or 5+ years of successful home services experience with a track record of increasing responsibility with past employers in the same or similar industry
  • Strong interpersonal written and verbal communication skills

Compensation: $65,000 - $85,000 per year plus bonus and incentives

Join the Benjamin Franklin Plumbing Team!

We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first! How do we prove it? First things first.

  1. Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate.
  2. Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
  3. Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!

So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate.

Benjamin Franklin Plumbing of Manchester, CT


Andover, CT
06232 USA



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