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Customer Service Representative

Benefit Administrative Systems, LLC St Louis, MO
  • Expired: over a month ago. Applications are no longer accepted.

Further your career as a Customer Service Representative with Benefit Administrative Systems! As a national leading third party administrator (TPA), Benefit Administrative Systems (BAS) is focused on quality customer service for our clients and members. Join our growing team of dedicated professional who make a difference in all aspects of our business.

Our Customer Service team is expanding and seeks an experience Customer Services Representative who will be responsible for:

  • Answering calls in a call center from physician/providers, employers, Health Plans and members regarding claims status and eligibility questions
  • Providing telephonic support for customers calling with general questions regarding the following: eligibility, benefits, referral process, physicans/providers, primary care physican, and claim status
  • Working with contracted vendors and employers to resolve any eligibility or claims problems for patient/member
  • Interfacing with internal departments over the telephone to resolve problems for patient/member, vendors, employers and providers
  • Ensuring all HIPAA mandated regulations are consistently met
  • Participates in committees and attend required meeting as requested

We seek an individual who has energy and a passion for serving members and providers within the insurance industry. Individual should possess the following:

· High School degree or GED

· Previous related Customer Service experience within a call center environment

· Knowledge of medical terminology, CPT-4, ICD-9, HCPCS and UB92 Codes, and standard of billing guidelines

· 3 years related work experience, preferably in the Customer Service Department of a TPA

· Strong written and verbal communication skills

· Solid experience of MS Office

· Ability to interact with internal departments

EOE

Benefit Administrative Systems, LLC

Why Work Here?

National TPA with growing team due to business growth

Address

500 N. Broadway, St. Louis, MO
St Louis, MO
USA