Skip to Main Content
← Back to Jobs

Customer Support Representative

Ben Kinney Companies Tech Division Bellingham, WA
  • Posted: 25 days ago
  • $15 to $18 Hourly
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

Join one of Inc 5000's top companies TODAY! Ranked 929 on the Inc 5000 List for 2019, Brivity is expected to grow exponentially in the coming years! Join our team today and be a part of a local, high growth tech company!

Please apply via our website: https://benkinneycompanies.com/careers/

Your application will only be considered if we receive it through our website!

Ben Kinney Companies Tech Division creates powerful productivity tools for real estate agents. To be the point person for our customers requires thinking on your feet as you deliver world-class service. Here is what to expect:

  • Be proactive about identifying the solution
  • Take a hands-on approach to resolve every issue, taking it from start to finish
  • Over time you will become well versed and knowledgeable about our products and services that we offer and function as the primary point of contact for customer service and support
  • Resolve product or service problems by clarifying the customer's problem; determining the cause of the issue; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Maintain customer records by updating account information
  • Maintain financial accounts by processing customer adjustment
  • Recommend potential product modifications to developers by collecting customer information and analyzing customer needs
  • Prepare product or service reports by collecting and analyzing customer information
  • Contribute to team efforts by accomplishing related projects as needed
  • Attract potential customers by answering product and service questions; suggesting information about other products and services

Please apply via our website: https://benkinneycompanies.com/careers/

Ben Kinney Companies Tech Division

The Ben Kinney Companies is a family of SAAS companies headquartered in Bellingham, WA. We serve thousands of clients in the US and Canada. The rapidly growing Ben Kinney Companies Technology team is breaking ground and receiving recognition and awards in the industry. Our driving force is the consistent development of new and better tools for real estate professionals and their clients.

Address

2211 Rimland Drive, Bellingham, WA 98226
Bellingham, WA
USA

Website

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

What email should we contact you at once we get salary info from the hiring manager?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

Our qualification feature is only available to registered members - what email address would you like for us to keep on file?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.