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Sales Manager | Accounts Coordinator

Belmont Executives Inc. Hyattsville, MD
  • Expired: over a month ago. Applications are no longer accepted.

Sales Manager | Accounts Coordinator

Are you ready to launch a career and not settle for just another job? Do you see yourself running your own business complete with all of the challenges, financial rewards, and personal satisfaction that such an enterprise can bring? If so, you owe it to yourself to consider a career with Belmont Executives Inc as your partner.

ABOUT THE POSITION

The Sales Manager position is an office based role and will report to a Service Team Manager in the Beltsville, MD Office. The representative's main focus will be on receiving calls from customers, dispatching technicians/specialists and creating and managing weekly scheduling for periodic maintenance at our customers' sites. This position requires the individual to have excellent verbal and written communication skills, excellent organizational skills and the ability to remain professional at all times when corresponding with our external customers and service personnel.

This position is available in our Beltsville, MD Office.

DUTIES AND RESPONSIBILITIES

Sales Manager:

  • Receives and documents service calls and emails from customers

  • Dispatches appropriate personnel to customer sites or assigns customer issues to be addressed remotely

  • Organizes and maintains files, correspondences, and records, and follows up on pending/outstanding matters

  • Creates work orders and maintains/updates service CMMS maintenance software

  • Creating reports for service management and customers as assigned

  • Participates in service labor meetings and coordinates service labor to meet customers' periodic maintenance requirements.

  • Conducts oneself with the highest level of business integrity while maintaining sensitive business information in the strictest of confidence

  • Assisting with any other items assigned - filing, office/service department support, etc.

QUALIFICATIONS

  • High School diploma.

  • 1+ years' experience providing customer service in the Commercial HVAC, Mechanical or Controls industries preferable

  • Very strong customer service skills

  • Solid computer skills, including proficiency with Microsoft Office (Outlook, Word, Excel, and PowerPoint).

  • Strong administrative and organizational skills

  • Experience receiving service requests from customers and addressing their concerns preferred

  • Experience Weekly scheduling of technicians/specialists for customer Periodic Maintenance (PM) requirements and to meet service contractual obligations

  • Ability to maintain a professional demeanor with customers and internal personnel at all times

  • Excellent communication skills - written, verbal and listening

  • Acute attention to accuracy, consistency, and a high degree of quality in work.

  • High level of integrity due to exposure to confidential information

Belmont Executives Inc.

Why Work Here?

This firm offers not only offers an amazing working environment, but also awesome benefits and perks!

We take the time to understand your unique business needs. Then we devise a plan to get you to the next level. Your efforts don't have to be complicated or overwhelming. Rely on the experts at to help you meet — even exceed — your goals. Let's do great things together. We can't wait to work with you.

Address

New Carrollton, MD
Hyattsville, MD
USA