Mid/Senior Systems Administrator

Job Description: Belay Technologies has been voted Baltimore Business Journal's (BBJ) Best Places to Work 2019, runner up in 2020 and a finalist in 2021! Belay Technologies is seeking a Mid-Level or Senior Systems Administrator (SA) to join our intel team. The selected individual will be responsible for maintaining system administration support activities for a large complex network environment with geographically distributed systems. The position entails supporting solutions for system engineering requests that continue to meet operational needs as well as upgrading and maintaining capabilities. The selected candidate must be comfortable working in a fast-paced environment with multiple air-gapped systems which have individual domains, supporting infrastructure, and maintaining a complex IT environment with multiple logins and associated supporting storage and network infrastructure. The position requires an energetic, focused, and driven individual who can adapt well to a changing environment. Ideally, the selected candidate will possess strong system administration skills and troubleshooting skills or adapt quickly and complete various system administration network-centric undertakings. Mid-Level SA: Candidates should have the following qualifications:  TS/SCI with polygraph is required; FSP required.​Bachelor’s Degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related technical fieldBachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor’s degree.Ten (10) years’ experience as a SA in programs and contracts of similar scope, type, and complexity is required. Candidates are required to have the following skills:This individual will be responsible for installing and administrating systems, applications, and processes, and for ensuring that all issues are identified and resolved in a timely manner. He/she will be responsible for ensuring server and desktop configurations are optimized and running continuously and efficiently. The individual will also perform security management and application performance optimization functions. Additional responsibilities may include:Administration/sustainment of a system that provides a web-based application for storing, sharing, and distributing information.Creating and maintaining complex server enclaves, including analyzing system scanning reports, patching, cert renewals, vulnerability management assessments, and active directory configurations.Identifying and correcting hardware and software issues.Responding to system administration, operations, and maintenance problems and developing re-work solutions.Creating and maintaining documentation of complex server/network environments to ensure that clear, concise, and accurate information is readily available for incident resolution.Communicating with users and external support personnel regarding system outages and upgrades and conferring with upper management regarding recommended resolution options.Basic Qualifications:Previous ​experience as a systems administrator.Must be proficient with Windows Server 2012R2, 2016, 2019, and Active Directory.Must have experience with Linux and Microsoft-based servers and workstations.Must have experience with Windows 2019.Must have experience with Apache Tomcat, IIS, and/or SQL server database experience.Must have direct experience providing assistance to end users.Must have experience optimizing system operations.Must have a solid understanding of information security principles and practices.Must have experience with or familiarity with software and security architectures.Must have experience or familiarity with the following systems: Windows/Linux operating systems, VMware, and Networking: Switches, Routers, LANs, & cabling.Occasional day or short-duration travel may be required.Required Qualifications:Knowledge of Red Hat 7 and 8, and VMWare, desiredProficiency with SQL Server desired.Experience documenting and providing information for security accreditation and certification. Understanding of advanced security protocols and standards. Experience with Network Security Technologies (e.g. Multiple Domain, PKI, SSP, and Vulnerability Assessment).Experience with software/hardware deployment, patches, operating systems, basic system backup and restore functions.Experience with High Assurance platforms and application integration testing methods.Experience with OS and Application Hardening to include DISA, Best Practices, and High Assurance environments.Experience with both Client and Server virtualization environments.Ability to lift up to 50 lbs.Experience with installation, configuration, troubleshooting, and reimaging hardware.Experience with disk arrays, PowerShell and PowerCLI, KVMs,Familiar with SALT, Ansible, Splunk, Puppet, SolarWinds, NessusKnowledge of PKI systems which use HSMs to validate key and NTP for synchronizationThe Level 2 SA shall possess the following capabilities: Provide support for implementation, troubleshooting, and maintenance of IT systems Provide Tier 1 (Help Desk) problem identification, diagnosis, and resolution of problems Manage the daily activities of configuration and operation of IT systems Provide assistance to users in accessing and using IT systems Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems Provide support to IT systems including day-to-day operations, monitoring, and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provide support for the escalation and communication of status to agency management and internal customers Optimize system operations and resource utilization, and perform system capacity analysis and planning Provide in-depth experience in trouble-shooting IT systems Provide detailed analysis and feedback to agency management and internal customers for escalated tickets Provide support for the dispatch system and hardware problems and remains involved in the resolution process Configure and manage UNIX and Windows (or other applicable) operating systems and install/loads operating system software, troubleshoot, maintain the integrity of, and configure network components, along with implementing operating system enhancements to improve reliability and performance. Senior SA: Candidates should have the following qualifications:  TS/SCI with polygraph is required; FSP required.​Bachelor’s Degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related technical fieldBachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor’s degree.Fifteen (15) years of experience as a SA in programs and contracts of similar scope, type, and complexity is required. Candidates are required to have the following skills:This individual will be responsible for installing and administrating systems, applications, and processes, and for ensuring that all issues are identified and resolved in a timely manner. He/she will be responsible for ensuring server and desktop configurations are optimized and running continuously and efficiently. The individual will also perform security management and application performance optimization functions. Additional responsibilities may include:Administration/sustainment of a system that provides a web-based application for storing, sharing, and distributing information.Creating and maintaining complex server enclaves, including analyzing system scanning reports, patching, cert renewals, vulnerability management assessments, and active directory configurations.Identifying and correcting hardware and software issues.Responding to system administration, operations, and maintenance problems and developing re-work solutions.Creating and maintaining documentation of complex server/network environments to ensure that clear, concise, and accurate information is readily available for incident resolution.Communicating with users and external support personnel regarding system outages and upgrades and conferring with upper management regarding recommended resolution options.Basic Qualifications:Previous ​experience as a systems administrator.Must be proficient with Windows Server 2012R2, 2016, 2019, and Active Directory.Must have experience with Linux and Microsoft-based servers and workstations.Must have experience with Windows 2019.Must have experience with Apache Tomcat, IIS, and/or SQL server database experience.Must have direct experience providing assistance to end users.Must have experience optimizing system operations.Must have a solid understanding of information security principles and practices.Must have experience with or familiarity with software and security architectures.Must have experience or familiarity with the following systems: Windows/Linux operating systems, VMware, and Networking: Switches, Routers, LANs, & cabling.Occasional day or short-duration travel may be required.Required Qualifications:Knowledge of Red Hat 7 and 8, and VMWare, desiredProficiency with SQL Server desired.Experience documenting and providing information for security accreditation and certification. Understanding of advanced security protocols and standards. Experience with Network Security Technologies (e.g. Multiple Domain, PKI, SSP, and Vulnerability Assessment).Experience with software/hardware deployment, patches, operating systems, basic system backup and restore functions.Experience with High Assurance platforms and application integration testing methods.Experience with OS and Application Hardening to include DISA, Best Practices, and High Assurance environments.Experience with both Client and Server virtualization environments.Ability to lift up to 50 lbs.Experience with installation, configuration, troubleshooting, and reimaging hardware.Experience with disk arrays, PowerShell and PowerCLI, KVMs,Familiar with SALT, Ansible, Splunk, Puppet, SolarWinds, NessusKnowledge of PKI systems which use HSMs to validate key and NTP for synchronizationThe Senior SA shall possess the following capabilities: Provide support for implementation, troubleshooting, and maintenance of IT systems Provide Tier 1 (Help Desk) problem identification, diagnosis, and resolution of problems Manage the daily activities of configuration and operation of IT systemsProvide assistance to users in accessing and using IT systems Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problemsProvide support to IT systems including day-to-day operations, monitoring, and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provide support for the escalation and communication of status to agency management and internal customers Optimize system operations and resource utilization, and perform system capacity analysis and planning Provide in-depth experience in trouble-shooting IT systems Provide detailed analysis and feedback to agency management and internal customers for escalated tickets Provide support for the dispatch system and hardware problems and remains involved in the resolution processConfigure and manage UNIX and Windows (or other applicable) operating systems and install/loads operating system software, troubleshoot, maintain the integrity of, and configure network components, along with implementing operating systems enhancements to improve reliability and performance Support the design of systems, mission architecture, and associated hardware Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA) Analyze and resolve complex problems associated with server hardware, applications, and software integration. Perks and Benefits: 8 weeks paid leave - 4 weeks of personal leave, 3 Yay! days, take off on your birthday,11 paid holidays and optional leave up to 6 days through Belay's volunteer program 10% matching in 401(k) contributions vested on day one $5,000 annual training/tuition Student Loan Repayment Program 100% company funded HSA Rich medical coverage (100% coinsurance) Dental coverage including orthodontia Up to $420,000 in life insurance, premiums 100% company funded Amazon Prime, gym reimbursement, monthly lunches, games and prizes Pet adoption program, generous referral bonus program, fun events, and more! Belay Technologies is a certified Service-Disabled Veteran-Owned Small Business located in Columbia, Maryland (Baltimore/Washington area). Belay Technologies specializes in systems automation and full stack development. Belay Technologies provides leading technology and engineering solutions to the DoD, as well as state-of-the-art commercial products. We hire software engineers, web designers, test engineers, systems engineers, systems administrators, database engineers and other tech services. We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. Key words: Full Clearance, Fort Meade, SDVOSB, Service-Disabled Veteran-Owned Small Business, DoD, full scope Powered by JazzHR jhu5UyNo9I