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E-Services Associate

Bed Bath & Beyond Totowa, NJ
  • Expired: October 17, 2019. Applications are no longer accepted.

Bed Bath & Beyond is one of the world's largest retailers. Our portfolio of companies includes buybuyBaby, Christmas Tree Shops and That, Harmon Face Values, and Cost Plus World Market. For 40 plus years, the 'Yes' mentality has satisfied customers, fueled our remarkable growth and made us an industry leader. Get your foot in the door with our opportunity to join a dynamic team! We have immediate openings for day shifts E-Service Operations Representatives. These positions offer competitive pay and great associate discounts- just in time for the holidays!
As an E-Service Representative, you will be responsible for handling customer and vendor orders via phone and/or email communications to provide information, process transactions and reply to inquiries about products, services and order issues.
We offer flexible shift schedules, primarily between 8 am - 6 pm


  • Interacting with vendors via telephone and/or email regarding the status of their orders, returns, product delivery and item availability.
  • Use company systems to track orders, gather information, and/or report customer issues to vendors.
  • Strong attention to detail and ability to follow up with customer questions and resolutions.
  • Ability to understand varied customer service issues and work to resolve.
  • Achieve productivity standards and goals while maintaining the highest level of customer service.

If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:

Phone: 1-844-MYHRSC1


This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.

An Equal Opportunity Employer

It is the policy of Bed Bath & Beyond Inc. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.

Bed Bath & Beyond


Totowa, NJ